AI Mentions & Sources Report for Customer Support
This page provides details about dialpad.com (Advertising) which was ranked #68 out of 230 in the list of sources (3 citations (0.2% share)) in answers from AI models (Anthropic Claude Sonnet (latest),
OpenAI ChatGPT Latest) when they were asked the following 2 questions: "If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.", "What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: Dialpad.
| Model | Voice | Position | Citations |
|---|---|---|---|
|
|
{{ getInfluenceForBot(bot.id) }} | {{ getPositionForBot(bot.id) }} | {{ getMentionsForBot(bot.id) }} |
| URL Path | Citations | Position |
|---|---|---|
| dialpad.com | 3 | 39.1 |
| Brand | Voice | Mentions |
|---|---|---|
|
|
0.3% | 3 |
If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] ** - Create how-to guides with screenshots ### Phone & Call Center Software - **[Aircall](https://aircall.io/)** - Cloud-based phone system for support teams - **[Talkdesk](https://www.talkdesk.com/)** - Cloud contact center - **[Five9](https://www.five9.com/)** - Cloud contact center software - **[Dialpad](https://www.dialpad.com/)** - Business phone system with AI ## 📊 Research & Industry Reports ### Market Research Firms - **[Gartner Customer Service Research](https://www.gartner.com/en/customer-service-support)** - Magic quadrants and industry analysis - **[Forrester Customer Service Research](https://www.forrester.com [...]
What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] X](https://www.genesys.com/platform) - [Five9](https://www.five9.com) - [Talkdesk](https://www.talkdesk.com) - [Amazon Connect](https://aws.amazon.com/connect/) - [Twilio Flex](https://www.twilio.com/flex) - [RingCentral Contact Center](https://www.ringcentral.com/contact-center.html) - [Dialpad Contact Center](https://www.dialpad.com/products/contact-center/) - [Aircall](https://aircall.io) (often used by SMBs for phone-centric support) --- ### E) Knowledge base / help center (self-service content) - [Atlassian Confluence](https://www.atlassian.com/software/confluence) - [Notion](https://www.notion.com) - [Document360](https://document360.com) [...]
If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] loud) - [Five9](https://www.five9.com/) - [Talkdesk](https://www.talkdesk.com/) - [Amazon Connect](https://aws.amazon.com/connect/) - [Twilio Flex](https://www.twilio.com/flex) - SMB-friendly voice: - [Aircall](https://aircall.io/) - [RingCentral](https://www.ringcentral.com/) - [Dialpad](https://www.dialpad.com/) ### Knowledge base / help center (deflection + self-serve) - [Zendesk Help Center](https://www.zendesk.com/service/help-center/) - [Intercom Help Center](https://www.intercom.com/help-center) - [Help Scout Docs](https://www.helpscout.com/knowledge-base/) - Standalone options: - [Documen [...]