This page provides details about forbes.com (News Media) which was ranked #125 out of 230 in the list of sources (1 citation (0.1% share)) in answers from AI models (Google Gemini Flash (latest)) when they were asked the following 1 question: "What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space." on Dec 30, 2025 by AI Chat Watch.
| Model | Voice | Position | Citations |
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| URL Path | Citations | Position |
|---|---|---|
| /customer-experience | 1 | 52 |
What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] * Provides news, reports, and industry analysis. * **[MyCustomer](https://www.mycustomer.com):** A leading publication for news and views on customer service and CRM. * **[CustomerThink](https://customerthink.com):** A global online community focused on customer-centric business strategy. * **[Forbes - Customer Experience Section](https://www.forbes.com/customer-experience/):** Frequent articles by top industry analysts. ### Comparison and Review Platforms If you are evaluating software for your own team, use these verified review sites: * **[G2 - Help Desk Software Category](https://www.g2.com/categories/help-desk):** User reviews and rankings for support tools. [...]