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AI Mentions & Sources Report for Customer Support

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About genpact.com (Tech Companies)

This page provides details about genpact.com (Tech Companies) which was ranked #105 out of 230 in the list of sources (1 citation (0.1% share)) in answers from AI models (OpenAI ChatGPT Latest) when they were asked the following 1 question: "What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry." on Dec 30, 2025 by AI Chat Watch.

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Used by AI Models

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Pages from genpact.com (1 link)

URL Path Citations Position
genpact.com 1 67

Citations from AI Responses

OpenAI ChatGPT Latest (1 citation)

What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.

[...] cost optimization and 24/7 coverage): - [Teleperformance](https://www.teleperformance.com/) - [Concentrix](https://www.concentrix.com/) - [Foundever](https://www.foundever.com/) - [TTEC](https://www.ttec.com/) - [Alorica](https://www.alorica.com/) - [TaskUs](https://www.taskus.com/) - [Genpact](https://www.genpact.com/) - [WNS](https://www.wns.com/) --- ## “Best” products & services (what they’re best *for*) Because “best” depends heavily on channel mix, scale, and systems, here’s how buyers commonly shortlist: - **Mid‑market helpdesk + fast setup:** [Zendesk](https://www.zendesk.com/), [Freshdesk](https://w [...]

genpact.com December 30, 2025