How often is getapp.com cited by AI models?

getapp.com was cited 2 times by AI models, representing 0% of all source citations.

Which AI models cite getapp.com?

getapp.com is cited by 1 AI models including Perplexity Sonar (with search) (latest), Anthropic Claude Sonnet (latest), OpenAI ChatGPT Latest, Google Gemini Flash (latest), X.AI Grok (latest).

What is getapp.com's ranking among source domains?

getapp.com ranks #147 out of 230 source domains analyzed (with 175 brands also tracked).

What brands are associated with getapp.com?

AI models reference getapp.com when discussing brands like various brands.

How is source ranking determined?

Sources are ranked by Share of Voice = Model Coverage × Quality Score. Model weights are based on Monthly Active Users (OpenAI ChatGPT Latest: 900M MAU, Google Gemini Flash (latest): 650M MAU, Perplexity Sonar (with search) (latest): 45M MAU, etc.). Sources appearing earlier in AI responses receive higher prominence scores.

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Share of Voice

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About getapp.com (Developer Tools)

This page provides details about getapp.com (Developer Tools) which was ranked #147 out of 230 in the list of sources (2 citations (0% share)) in answers from AI models (X.AI Grok (latest)) when they were asked the following 2 questions: "What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.", "If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed." on Dec 30, 2025 by AI Chat Watch.

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Citations

Used by AI Models

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Pages from getapp.com (1 link)

URL Path	Citations	Position
/customer-service-support-software	2	19

Citations from AI Responses

X.AI Grok (latest) (2 citations)

What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.

[...] mplicity. - **[LiveAgent](https://www.liveagent.com/)**: All-in-one with call center features; high G2 ratings. - **[Gorgias](https://www.gorgias.com/)**: Ecommerce-focused with Shopify integration and automation. For comparisons, see [G2 Grid](https://www.g2.com/categories/customer-service#grid), [GetApp](https://www.getapp.com/customer-service-support-software/), and [Software Advice](https://www.softwareadvice.com/customer-service/). ### Top Companies and Service Providers Key providers include software vendors above plus outsourcing firms and integrators: - **Software Leaders**: Zendesk, Intercom, Salesforce (as above). - **Outsourcing Providers**: [...]

getapp.com/customer-service-support-software December 30, 2025

If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.

[...] m/). - **Monitoring/Surveys**: Qualtrics XM for Customer Frontlines [Qualtrics](https://www.qualtrics.com/customer-experience/), Medallia [Medallia](https://www.medallia.com/). - **Remote Support**: LogMeIn Rescue [LogMeIn Rescue](https://www.logmein.com/products/rescue). Reviews and alternatives: [GetApp Customer Support Software](https://www.getapp.com/customer-service-support-software/). ### Influential Experts and Reviewers to Follow Follow these experts for insights on CX (Customer Experience) trends, best practices, and leadership: - **Shep Hyken**: Bestselling author, speaker on "Amaze Every Customer." [Shep Hyken](https://www.hyken.com/) - **Jeanne Bliss**: CX pioneer, au [...]