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About grandviewresearch.com (Academic)
This page provides details about grandviewresearch.com (Academic) which was ranked #141 out of 230 in the list of sources (2 citations (0% share)) in answers from AI models (Anthropic Claude Sonnet (latest),
X.AI Grok (latest)) when they were asked the following 2 questions: "What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.", "What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space." on Dec 30, 2025 by AI Chat Watch.
Used by AI Models
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Pages from grandviewresearch.com (2 links)
| URL Path | Citations | Position |
|---|---|---|
| grandviewresearch.com | 0 | N/A |
| /industry-analysis/customer-experience-management-market | 2 | 93.5 |
Citations from AI Responses
Anthropic Claude Sonnet (latest)
(1 citation)
What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] /www.youtube.com/c/SupportDriven) Talks and interviews from the community. **Zendesk YouTube** - [https://www.youtube.com/user/zendesk](https://www.youtube.com/user/zendesk) Product demos, webinars, and customer stories. --- ## Market Statistics & Overview According to **Grand View Research** - [https://www.grandviewresearch.com](https://www.grandviewresearch.com), the global customer service software market was valued at approximately $11 billion in 2023 and is expected to grow at a CAGR of over 12% through 2030. **Statista** - [https://www.statista.com](https://www.statista.com) reports that the global call center market is valued at over $400 billion, w [...]
X.AI Grok (latest)
(1 citation)
What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] integration. - **Consulting Firms**: [Deloitte Customer Experience](https://www2.deloitte.com/us/en/pages/consulting/solutions/customer-experience.html), [Accenture Customer Service](https://www.accenture.com/us-en/services/customer-service). Market size: CX software projected at $45B by 2027 per [Grand View Research](https://www.grandviewresearch.com/industry-analysis/customer-experience-management-market). ### Recognized Experts and Thought Leaders Influencers shaping the field via books, podcasts, and keynotes: - **[Shep Hyken](https://hyken.com/)**: Author of "The Customer Focus," hosts "Amazing Business Radio"; CX Hall of Famer. - **[Jeanne Bliss](https://jeannebliss.com/)**: "Chief Customer O [...]