AICW AI Chat Watch

AI Mentions & Sources Report for Customer Support

Track Your AI Visibility
#{{ domain.rank }}

{{ domain.value }}

{{ formatPercent(domain.influence) }}
Share of Voice
{{ domain.linkTypeName }} Visit {{ botCount }} AI models {{ questionCount }} questions

About helpjuice.com (Developer Tools)

This page provides details about helpjuice.com (Developer Tools) which was ranked #155 out of 230 in the list of sources (2 citations (0% share)) in answers from AI models (Anthropic Claude Sonnet (latest)) when they were asked the following 2 questions: "What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.", "What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: Helpjuice.

#{{ domain.rank }}
Rank
{{ formatPercent(domain.influence) }}
Voice
{{ formatPosition(domain.appearanceOrder) }}
Position
{{ formatPercent(domain.mentionsAsPercent) }} ({{ domain.mentions || 0 }})
Citations

Used by AI Models

Model Voice Position Citations
{{ bot.name.charAt(0) }} {{ bot.name }} {{ getInfluenceForBot(bot.id) }} {{ getPositionForBot(bot.id) }} {{ getMentionsForBot(bot.id) }}

Pages from helpjuice.com (1 link)

URL Path Citations Position
helpjuice.com 2 37

Brands Referenced By This Website (1 brand)

Brand Voice Mentions
Helpjuice Helpjuice 0% 4

Citations from AI Responses

Anthropic Claude Sonnet (latest) (2 citations)

What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.

[...] abilities ## Knowledge Base & Self-Service 19. **Guru** - [https://www.getguru.com](https://www.getguru.com) - Knowledge management platform with AI search 20. **Document360** - [https://document360.com](https://document360.com) - Self-service knowledge base software 21. **Helpjuice** - [https://helpjuice.com](https://helpjuice.com) - Knowledge base software for better customer support 22. **Confluence** - [https://www.atlassian.com/software/confluence](https://www.atlassian.com/software/confluence) - Team workspace and knowledge base by Atlassian ## Call Center & Phone Support 23. **Five9** - [https://www.five9.co [...]

helpjuice.com December 30, 2025

What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.

[...] ://crisp.chat) - Multi-channel messaging platform ### **Knowledge Base & Self-Service** - **Guru** - [https://www.getguru.com](https://www.getguru.com) - Knowledge management platform - **Document360** - [https://document360.com](https://document360.com) - Knowledge base software - **Helpjuice** - [https://helpjuice.com](https://helpjuice.com) - Knowledge base platform ### **Customer Feedback & Surveys** - **Qualtrics** - [https://www.qualtrics.com](https://www.qualtrics.com) - Enterprise experience management (acquired by SAP, then re-IPO'd) - **Delighted** - [https://delighted.com](https://delighted.com) - NPS, CSAT, and CES surveys [...]

helpjuice.com December 30, 2025