This page provides details about iangolding.com (Blogs) which was ranked #162 out of 230 in the list of sources (2 citations (0% share)) in answers from AI models (Anthropic Claude Sonnet (latest)) when they were asked the following 2 questions: "What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.", "What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: Ian Golding.
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What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] t and author 38. **Annette Franz** - [https://www.cx-journey.com](https://www.cx-journey.com) - Customer experience consultant and author 39. **Blake Morgan** - [https://www.blakemichellemorgan.com](https://www.blakemichellemorgan.com) - Customer experience futurist 40. **Ian Golding** - [https://www.iangolding.com](https://www.iangolding.com) - Customer experience coach ## Major Industry Events & Conferences 41. **Customer Contact Week (CCW)** - [https://www.customercontactweekdigital.com](https://www.customercontactweekdigital.com) - Leading customer contact conference 42. **Customer Service Summit** - [https://customersumm [...]
What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] rek.com](https://www.adamtoporek.com) CX expert, speaker, and author of "Be Your Customer's Hero" ### **Annette Franz** - [https://www.cx-journey.com](https://www.cx-journey.com) Customer experience thought leader, founder and CEO of CX Journey Inc., author of "Built to Win" ### **Ian Golding** - [https://www.iangolding.com](https://www.iangolding.com) Customer experience consultant and author, influential blogger ### **Jeanne Bliss** - [https://www.customerbliss.com](https://www.customerbliss.com) Founder of Customer Bliss, pioneering CCO, author of multiple CX books ### **Blake Morgan** - [https://www.blakemichellemorgan.com](https://www.bla [...]