{{ domain.value }}
About idc.com (Tech Companies)
This page provides details about idc.com (Tech Companies) which was ranked #210 out of 230 in the list of sources (1 citation (0% share)) in answers from AI models (Anthropic Claude Sonnet (latest)) when they were asked the following 1 question: "If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: IDC.
Used by AI Models
| Model | Voice | Position | Citations |
|---|---|---|---|
|
|
{{ getInfluenceForBot(bot.id) }} | {{ getPositionForBot(bot.id) }} | {{ getMentionsForBot(bot.id) }} |
Pages from idc.com (1 link)
| URL Path | Citations | Position |
|---|---|---|
| idc.com | 1 | 138 |
Brands Referenced By This Website (1 brand)
| Brand | Voice | Mentions |
|---|---|---|
|
|
0% | 1 |
Citations from AI Responses
Anthropic Claude Sonnet (latest)
(1 citation)
If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] y Reports ### Market Research Firms - **[Gartner Customer Service Research](https://www.gartner.com/en/customer-service-support)** - Magic quadrants and industry analysis - **[Forrester Customer Service Research](https://www.forrester.com/research/customer-service/)** - CX research and reports - **[IDC](https://www.idc.com/)** - Market intelligence and analysis ### Annual Reports to Follow - **[Zendesk Customer Experience Trends Report](https://www.zendesk.com/customer-experience-trends/)** - Annual CX trends - **[State of Customer Service Report](https://www.hubspot.com/state-of-service)** by HubSpot - **[Salesforce [...]