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About lennysnewsletter.com (News Media)
This page provides details about lennysnewsletter.com (News Media) which was ranked #181 out of 230 in the list of sources (1 citation (0% share)) in answers from AI models (X.AI Grok (latest)) when they were asked the following 1 question: "If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed." on Dec 30, 2025 by AI Chat Watch.
Used by AI Models
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Pages from lennysnewsletter.com (1 link)
| URL Path | Citations | Position |
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| lennysnewsletter.com | 1 | 102 |
Citations from AI Responses
X.AI Grok (latest)
(1 citation)
If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] xperience Index). [Forrester CX](https://www.forrester.com/customer-experience/) - **Podcasts**: "The CX Cast" [CX Cast](https://thecxcast.com/), "Support IQ" [Support IQ](https://supportiq.show/). Newsletters: Support Ops [Support Ops](https://www.supportops.co/), Lenny's Newsletter (CX sections) [Lenny's Newsletter](https://www.lennysnewsletter.com/). To get started in the field, build skills via free trials of these tools, get certified, join communities, and apply to entry-level roles at these companies (many post on LinkedIn/Indeed). Track metrics like CSAT and FCR for resumes. [...]