AI ChatWatch

AI Mentions & Sources Report for Customer Support

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About liveagent.com (Tech Companies)

This page provides details about liveagent.com (Tech Companies) which was ranked #137 out of 230 in the list of sources (2 citations (0% share)) in answers from AI models (Anthropic Claude Sonnet (latest), X.AI Grok (latest)) when they were asked the following 1 question: "What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: LiveAgent.

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Used by AI Models

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Pages from liveagent.com (1 link)

URL Path Citations Position
liveagent.com 2 16.9

Brands Referenced By This Website (1 brand)

Brand Voice Mentions
LiveAgent LiveAgent 0% 3

Citations from AI Responses

Anthropic Claude Sonnet (latest) (1 citation)

What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.

[...] d on simplicity 7. **Zoho Desk** - [https://www.zoho.com/desk/](https://www.zoho.com/desk/) - Context-aware help desk software with AI assistance 8. **Kayako** - [https://www.kayako.com](https://www.kayako.com) - Unified customer service platform with live chat and email 9. **LiveAgent** - [https://www.liveagent.com](https://www.liveagent.com) - Multi-channel help desk with robust ticketing system ## Live Chat & Messaging Solutions 10. **Drift** - [https://www.drift.com](https://www.drift.com) - Conversational marketing and sales platform 11. **Olark** - [https://www.olark.com](https://www.olark.com) - Live chat software f [...]

liveagent.com December 30, 2025

X.AI Grok (latest) (1 citation)

What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.

[...] with Einstein AI; Gartner leader. - **[HubSpot Service Hub](https://www.hubspot.com/products/service)**: Free tier available, integrates with CRM; strong for inbound support. - **[Help Scout](https://www.helpscout.com/)**: Email-first shared inbox with Beacon live chat; praised for simplicity. - **[LiveAgent](https://www.liveagent.com/)**: All-in-one with call center features; high G2 ratings. - **[Gorgias](https://www.gorgias.com/)**: Ecommerce-focused with Shopify integration and automation. For comparisons, see [G2 Grid](https://www.g2.com/categories/customer-service#grid), [GetApp](https://www.getapp.com/customer-service-sup [...]

liveagent.com December 30, 2025