AI ChatWatch

AI Mentions & Sources Report for Customer Support

Track Your AI Visibility
#{{ domain.rank }}

{{ domain.value }}

{{ formatPercent(domain.influence) }}
Share of Voice
{{ domain.linkTypeName }} Visit {{ botCount }} AI models {{ questionCount }} questions

About mycustomer.com (Blogs)

This page provides details about mycustomer.com (Blogs) which was ranked #64 out of 230 in the list of sources (5 citations (0.3% share)) in answers from AI models (Anthropic Claude Sonnet (latest), Google Gemini Flash (latest)) when they were asked the following 3 questions: "What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.", "If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.", "What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: MyCustomer.

#{{ domain.rank }}
Rank
{{ formatPercent(domain.influence) }}
Voice
{{ formatPosition(domain.appearanceOrder) }}
Position
{{ formatPercent(domain.mentionsAsPercent) }} ({{ domain.mentions || 0 }})
Citations

Used by AI Models

Model Voice Position Citations
{{ bot.name.charAt(0) }} {{ bot.name }} {{ getInfluenceForBot(bot.id) }} {{ getPositionForBot(bot.id) }} {{ getMentionsForBot(bot.id) }}

Pages from mycustomer.com (2 links)

URL Path Citations Position
mycustomer.com 0 N/A
www.mycustomer.com 5 42.5

Brands Referenced By This Website (1 brand)

Brand Voice Mentions
MyCustomer MyCustomer 0.4% 6

Citations from AI Responses

Anthropic Claude Sonnet (latest) (3 citations)

What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.

[...] Help Scout Blog** - [https://www.helpscout.com/blog/](https://www.helpscout.com/blog/) - Customer service and experience articles 60. **Customer Think** - [https://customerthink.com](https://customerthink.com) - Independent community for customer-focused professionals 61. **MyCustomer** - [https://www.mycustomer.com](https://www.mycustomer.com) - Customer experience and service news 62. **Customer Experience Magazine** - [https://www.customerexperiencemagazine.com](https://www.customerexperiencemagazine.com) - Digital publication focused on CX ### Industry Research & Reports 63. **Gartner Customer Service & Support** - [https: [...]

www.mycustomer.com December 30, 2025

If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.

[...] r support discussions ## 📰 Key Publications & Media Channels ### Industry Publications - **[CustomerThink](https://customerthink.com/)** - Independent customer-centric business publication - **[Customer Experience Magazine](https://www.cxnetwork.com/cx-experience/)** - CX insights and trends - **[MyCustomer](https://www.mycustomer.com/)** - Customer experience and engagement resource - **[Contact Center Pipeline](https://www.contactcenterpipeline.com/)** - Contact center industry magazine ### Blogs & Online Resources - **[The Zendesk Blog](https://www.zendesk.com/blog/)** - Customer service trends and tips - **[Intercom Blog](ht [...]

www.mycustomer.com December 30, 2025

What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.

[...] ontact center and customer service professionals. ## Top Publications & Media ### **Industry-Specific Publications** **Customer Think** - [https://customerthink.com](https://customerthink.com) Leading online community and publication covering customer-centric business strategy. **MyCustomer** - [https://www.mycustomer.com](https://www.mycustomer.com) UK-based publication covering customer experience and engagement. **CX Network** - [https://www.cxnetwork.com](https://www.cxnetwork.com) News, insights, and research on customer experience. **Contact Center Pipeline** - [https://www.contactcenterpipeline.com](https://www.contactcenterpipeline.c [...]

www.mycustomer.com December 30, 2025

Google Gemini Flash (latest) (2 citations)

What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.

[...] ead.com):** Online community and resource hub for CX team leaders. ### 7. Influential Publications and Media Stay updated on trends and news via these outlets. * **[Customer Contact Week Digital](https://www.customercontactweekdigital.com):** Provides news, reports, and industry analysis. * **[MyCustomer](https://www.mycustomer.com):** A leading publication for news and views on customer service and CRM. * **[CustomerThink](https://customerthink.com):** A global online community focused on customer-centric business strategy. * **[Forbes - Customer Experience Section](https://www.forbes.com/customer-experience/):** Frequen [...]

www.mycustomer.com December 30, 2025

If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.

[...] mated brand interaction platform focused on high-level AI automation. ### 6. Key Publications & Media Channels To stay informed about trends like "Customer Effort Score" (CES) and AI integration. * **[CX Network](https://www.cxnetwork.com/)**: Provides industry reports, webinars, and news. * **[My Customer](https://www.mycustomer.com/)**: A UK-based resource with articles on customer journey mapping and strategy. * **[Customer Contact News](https://www.customercontactnews.com/)**: Covers the latest in contact center technology. * **[The Intuitive Customer Podcast](https://beyondphilosophy.com/podcasts/)**: Discusses the psyc [...]

www.mycustomer.com December 30, 2025