This page provides details about notion.com (Developer Tools) which was ranked #87 out of 230 in the list of sources (2 citations (0.2% share)) in answers from AI models (OpenAI ChatGPT Latest) when they were asked the following 1 question: "What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: Intercom, Document360.
| Model | Voice | Position | Citations |
|---|---|---|---|
|
|
{{ getInfluenceForBot(bot.id) }} | {{ getPositionForBot(bot.id) }} | {{ getMentionsForBot(bot.id) }} |
| URL Path | Citations | Position |
|---|---|---|
| notion.com | 2 | 53 |
| Brand | Voice | Mentions |
|---|---|---|
|
|
20.7% | 55 |
|
|
1.5% | 11 |
What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] - [Dialpad Contact Center](https://www.dialpad.com/products/contact-center/) - [Aircall](https://aircall.io) (often used by SMBs for phone-centric support) --- ### E) Knowledge base / help center (self-service content) - [Atlassian Confluence](https://www.atlassian.com/software/confluence) - [Notion](https://www.notion.com) - [Document360](https://document360.com) - [Guru](https://www.getguru.com) (internal knowledge for agents) --- ### F) AI support automation (agent assist, deflection, triage) - [Ada](https://www.ada.cx) - [Forethought](https://forethought.ai) - [Aisera](https://aisera.com) *(Most major [...]
[...] **SMB wanting quick setup:** [Freshdesk](https://www.freshworks.com/freshdesk/), [Help Scout](https://www.helpscout.com), [Zendesk](https://www.zendesk.com) - **SaaS with strong in-app support needs:** [Intercom](https://www.intercom.com), plus a KB like [Document360](https://document360.com) or [Notion](https://www.notion.com) - **Ecommerce with heavy order inquiries:** [Gorgias](https://www.gorgias.com) - **Enterprise + complex workflows:** [Salesforce Service Cloud](https://www.salesforce.com/products/service-cloud/overview/), [ServiceNow CSM](https://www.servicenow.com/products/customer-service-management.html), [...]