AI Mentions & Sources Report for Customer Support
This page provides details about olark.com (Tech Companies) which was ranked #148 out of 230 in the list of sources (2 citations (0% share)) in answers from AI models (Anthropic Claude Sonnet (latest)) when they were asked the following 2 questions: "What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.", "If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: Olark.
| Model | Voice | Position | Citations |
|---|---|---|---|
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{{ getInfluenceForBot(bot.id) }} | {{ getPositionForBot(bot.id) }} | {{ getMentionsForBot(bot.id) }} |
| URL Path | Citations | Position |
|---|---|---|
| olark.com | 2 | 13 |
| Brand | Voice | Mentions |
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0% | 3 |
What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] 9. **LiveAgent** - [https://www.liveagent.com](https://www.liveagent.com) - Multi-channel help desk with robust ticketing system ## Live Chat & Messaging Solutions 10. **Drift** - [https://www.drift.com](https://www.drift.com) - Conversational marketing and sales platform 11. **Olark** - [https://www.olark.com](https://www.olark.com) - Live chat software for sales and support 12. **Crisp** - [https://crisp.chat](https://crisp.chat) - All-in-one business messaging platform 13. **Tidio** - [https://www.tidio.com](https://www.tidio.com) - Live chat with chatbots for e-commerce 14. **Tawk.to** - [https://www.tawk.to [...]
If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] .helpscout.com/)** - Email-based customer support platform beloved by small-to-medium businesses ### Live Chat & Messaging Platforms - **[LiveChat](https://www.livechat.com/)** - Real-time chat support software - **[Drift](https://www.drift.com/)** - Conversational marketing and sales platform - **[Olark](https://www.olark.com/)** - Live chat software for sales and support - **[Crisp](https://crisp.chat/)** - Multichannel messaging platform ### Knowledge Base & Self-Service - **[Guru](https://www.getguru.com/)** - Knowledge management solution - **[Document360](https://document360.com/)** - Knowledge base software - **[C [...]