AICW AI Chat Watch

AI Mentions & Sources Report for Customer Support

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About reamaze.com (Developer Tools)

This page provides details about reamaze.com (Developer Tools) which was ranked #135 out of 230 in the list of sources (4 citations (0% share)) in answers from AI models (Anthropic Claude Sonnet (latest), X.AI Grok (latest)) when they were asked the following 3 questions: "What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.", "If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.", "What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: Re:amaze.

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Used by AI Models

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Pages from reamaze.com (1 link)

URL Path Citations Position
reamaze.com 4 93

Brands Referenced By This Website (1 brand)

Brand Voice Mentions
Re:amaze Re:amaze 0.1% 6

Citations from AI Responses

Anthropic Claude Sonnet (latest) (3 citations)

What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.

[...] mer-service](https://www.linkedin.com/learning/topics/customer-service) - Online customer service training ## Specialized Solutions ### E-commerce Support 77. **Gorgias** - [https://www.gorgias.com](https://www.gorgias.com) - Helpdesk built specifically for e-commerce 78. **Re:amaze** - [https://www.reamaze.com](https://www.reamaze.com) - Customer service platform for online businesses 79. **Richpanel** - [https://www.richpanel.com](https://www.richpanel.com) - Customer service software for e-commerce brands ### Social Media Support 80. **Sprout Social** - [https://sproutsocial.com](https://sproutsocial.com) - Soci [...]

reamaze.com December 30, 2025

If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.

[...] //front.com/)** - Collaborative inbox for teams - **[Kustomer](https://www.kustomer.com/)** - CRM platform built for customer service - **[Gladly](https://www.gladly.com/)** - Radically personal customer service platform - **[Gorgias](https://www.gorgias.com/)** - Helpdesk for e-commerce stores - **[Re:amaze](https://www.reamaze.com/)** - Customer messaging platform for online businesses ### Quality Assurance & Analytics - **[Klaus](https://www.klausapp.com/)** - Quality assurance for customer support - **[MaestroQA](https://www.maestroqa.com/)** - QA software for customer experience teams - **[Loris](https://www.lorisapp.com/ [...]

reamaze.com December 30, 2025

What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.

[...] ice AI for customer service ### **Vertical-Specific Solutions** - **Gladly** - [https://www.gladly.com](https://www.gladly.com) - Radically personal customer service platform - **Richpanel** - [https://www.richpanel.com](https://www.richpanel.com) - Customer service for e-commerce - **Re:amaze** - [https://www.reamaze.com](https://www.reamaze.com) - E-commerce helpdesk ### **Key Trends in 2024** **1. Generative AI Integration** Every major platform is integrating GPT-powered features for auto-responses, summarization, and knowledge retrieval. **2. Proactive Support** Shift from reactive to predictive customer service using data analytics [...]

reamaze.com December 30, 2025

X.AI Grok (latest) (1 citation)

If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.

[...] nline/customer-experience/) for more. ### Notable Startups Disrupting the Space Emerging players leveraging AI, automation, and integrations: - **Gorgias**: Ecommerce-focused helpdesk with Shopify integration. [Gorgias](https://www.gorgias.com/) - **Re:amaze**: Multi-channel desk with AI triage. [Re:amaze](https://www.reamaze.com/) - **Richpanel**: Visual ticketing for DTC brands. [Richpanel](https://www.richpanel.com/) - **Capacity**: AI agent for enterprise support. [Capacity](https://capacity.com/) - **Resolve**: No-code automation for support workflows. [Resolve](https://resolvestg.com/) Funding/trends: [Crunchbase Cust [...]

reamaze.com December 30, 2025