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About richpanel.com (Developer Tools)
This page provides details about richpanel.com (Developer Tools) which was ranked #99 out of 230 in the list of sources (8 citations (0.1% share)) in answers from AI models (Perplexity Sonar (with search) (latest),
Anthropic Claude Sonnet (latest),
X.AI Grok (latest)) when they were asked the following 3 questions: "What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.", "What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.", "If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: Richpanel.
Used by AI Models
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Pages from richpanel.com (2 links)
| URL Path | Citations | Position |
|---|---|---|
| richpanel.com | 0 | N/A |
| /blog/customer-service-software | 8 | 57.6 |
Brands Referenced By This Website (1 brand)
| Brand | Voice | Mentions |
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0.2% | 12 |
Citations from AI Responses
Perplexity Sonar (with search) (latest)
(4 citations)
What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] s for 2025 - ProProfs Chat](https://www.proprofschat.com/blog/best-customer-service-chatbots/)[10 Best Customer Service Automation Software for 2025](https://www.proprofsdesk.com/blog/customer-service-automation-software/). **Richpanel** noted for robust eCommerce options alongside established tools[10 Best Customer Service Software Platforms for 2025 - Richpanel](https://www.richpanel.com/blog/customer-service-software). Wonderchat and Tidio highlighted for scalable, simple bots[Top 10 Customer Service Chatbots for 2025 - ProProfs Chat](https://www.proprofschat.com/blog/best-customer-service-chatbots/). ### Major Industry Events and Conferences No specific 2025 events or conferences mentioned in results. ### Ac [...]
[...] support-software/) - [ProValet: Top 10 solutions](https://www.provalet.io/knowledge-base/top-10-customer-service-software-solutions-for-2025)[Top 10 Customer Service Software Solutions for 2025 | ProValet](https://www.provalet.io/knowledge-base/top-10-customer-service-software-solutions-for-2025) - [Richpanel: 10 best platforms](https://www.richpanel.com/blog/customer-service-software)[10 Best Customer Service Software Platforms for 2025 - Richpanel](https://www.richpanel.com/blog/customer-service-software) Trends across sources: AI deflects 40% of tickets, omnichannel boosts resolution by 23%, focus on B2B/SaaS scalability[The best customer service software and support tools i [...]
[...] /top-10-customer-service-software-solutions-for-2025)[Top 10 Customer Service Software Solutions for 2025 | ProValet](https://www.provalet.io/knowledge-base/top-10-customer-service-software-solutions-for-2025) - [Richpanel: 10 best platforms](https://www.richpanel.com/blog/customer-service-software)[10 Best Customer Service Software Platforms for 2025 - Richpanel](https://www.richpanel.com/blog/customer-service-software) Trends across sources: AI deflects 40% of tickets, omnichannel boosts resolution by 23%, focus on B2B/SaaS scalability[The best customer service software and support tools in 2025 - Zapier](https://zapier.com/blog/best-customer-support-apps/)[What Are the Best Customer Support Tools for Businesse [...]
[...] t-software/) 7. [What are the best AI tools for growing customer support teams in ...](https://www.umu.com/ask/q11122301573854287443) 8. [Top 10 Customer Service Software Solutions for 2025 | ProValet](https://www.provalet.io/knowledge-base/top-10-customer-service-software-solutions-for-2025) 9. [10 Best Customer Service Software Platforms for 2025 - Richpanel](https://www.richpanel.com/blog/customer-service-software) [...]
Anthropic Claude Sonnet (latest)
(2 citations)
What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] Solutions ### E-commerce Support 77. **Gorgias** - [https://www.gorgias.com](https://www.gorgias.com) - Helpdesk built specifically for e-commerce 78. **Re:amaze** - [https://www.reamaze.com](https://www.reamaze.com) - Customer service platform for online businesses 79. **Richpanel** - [https://www.richpanel.com](https://www.richpanel.com) - Customer service software for e-commerce brands ### Social Media Support 80. **Sprout Social** - [https://sproutsocial.com](https://sproutsocial.com) - Social media management with customer care features 81. **Hootsuite** - [https://www.hootsuite.com](https://www.hootsuite.com) - [...]
What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] regal.io) - AI-powered customer phone conversations - **PolyAI** - [https://poly.ai](https://poly.ai) - Voice AI for customer service ### **Vertical-Specific Solutions** - **Gladly** - [https://www.gladly.com](https://www.gladly.com) - Radically personal customer service platform - **Richpanel** - [https://www.richpanel.com](https://www.richpanel.com) - Customer service for e-commerce - **Re:amaze** - [https://www.reamaze.com](https://www.reamaze.com) - E-commerce helpdesk ### **Key Trends in 2024** **1. Generative AI Integration** Every major platform is integrating GPT-powered features for auto-responses, summarization, and knowledge retrie [...]
X.AI Grok (latest)
(2 citations)
What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] ive guides and no-code knowledge bases. - **[Ada](https://www.ada.cx/)**: No-code AI chatbots for enterprises. - **[Reclaim.ai](https://reclaim.ai/)**: Scheduling AI with support integrations (expanding CX). - **[Helpwise](https://helpwise.io/)**: Shared inbox for teams; rising on Product Hunt. - **[Richpanel](https://www.richpanel.com/)**: Ecommerce support with ticketing. Funded by VCs like a16z; track via [CB Insights Customer Service](https://www.cbinsights.com/research/report/customer-service-trends/). ### Major Industry Events and Conferences Key gatherings for networking and trends: - **[Customer Contact Week (CCW)](http [...]
If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] ing players leveraging AI, automation, and integrations: - **Gorgias**: Ecommerce-focused helpdesk with Shopify integration. [Gorgias](https://www.gorgias.com/) - **Re:amaze**: Multi-channel desk with AI triage. [Re:amaze](https://www.reamaze.com/) - **Richpanel**: Visual ticketing for DTC brands. [Richpanel](https://www.richpanel.com/) - **Capacity**: AI agent for enterprise support. [Capacity](https://capacity.com/) - **Resolve**: No-code automation for support workflows. [Resolve](https://resolvestg.com/) Funding/trends: [Crunchbase Customer Support Startups](https://www.crunchbase.com/hub/customer-support-startups). ### Key [...]