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About talkdesk.com (Tech Companies)
This page provides details about talkdesk.com (Tech Companies) which was ranked #51 out of 230 in the list of sources (5 citations (0.4% share)) in answers from AI models (Anthropic Claude Sonnet (latest),
OpenAI ChatGPT Latest) when they were asked the following 3 questions: "What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.", "If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.", "What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: Talkdesk.
Used by AI Models
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Pages from talkdesk.com (1 link)
| URL Path | Citations | Position |
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| talkdesk.com | 5 | 29.6 |
Brands Referenced By This Website (1 brand)
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0.7% | 6 |
Citations from AI Responses
Anthropic Claude Sonnet (latest)
(2 citations)
What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] [https://www.atlassian.com/software/confluence](https://www.atlassian.com/software/confluence) - Team workspace and knowledge base by Atlassian ## Call Center & Phone Support 23. **Five9** - [https://www.five9.com](https://www.five9.com) - Cloud contact center software 24. **Talkdesk** - [https://www.talkdesk.com](https://www.talkdesk.com) - Enterprise cloud contact center 25. **Genesys Cloud** - [https://www.genesys.com/genesys-cloud](https://www.genesys.com/genesys-cloud) - All-in-one cloud contact center platform 26. **NICE CXone** - [https://www.nice.com/products/cxone](https://www.nice.com/products/cxone) - Cloud [...]
If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] /)** - Remote support software - **[Zoom](https://zoom.us/)** - Video conferencing with screen sharing - **[Tango](https://www.tango.us/)** - Create how-to guides with screenshots ### Phone & Call Center Software - **[Aircall](https://aircall.io/)** - Cloud-based phone system for support teams - **[Talkdesk](https://www.talkdesk.com/)** - Cloud contact center - **[Five9](https://www.five9.com/)** - Cloud contact center software - **[Dialpad](https://www.dialpad.com/)** - Business phone system with AI ## 📊 Research & Industry Reports ### Market Research Firms - **[Gartner Customer Service Research](https://www.gartner.com/en/ [...]
OpenAI ChatGPT Latest
(3 citations)
What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] gorgias.com) – popular with Shopify-centric brands and ecommerce support --- ### D) Contact center platforms (voice + digital channels, routing, IVR) - [NICE CXone](https://www.nice.com/products/cxone) - [Genesys Cloud CX](https://www.genesys.com/platform) - [Five9](https://www.five9.com) - [Talkdesk](https://www.talkdesk.com) - [Amazon Connect](https://aws.amazon.com/connect/) - [Twilio Flex](https://www.twilio.com/flex) - [RingCentral Contact Center](https://www.ringcentral.com/contact-center.html) - [Dialpad Contact Center](https://www.dialpad.com/products/contact-center/) - [Aircall](https://aircall.io) (o [...]
If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] Front](https://front.com/) - Ecommerce-focused: - [Gorgias](https://www.gorgias.com/) ### Contact center (voice + digital) platforms - [NICE CXone](https://www.nice.com/products/cxone) - [Genesys Cloud](https://www.genesys.com/platform/genesys-cloud) - [Five9](https://www.five9.com/) - [Talkdesk](https://www.talkdesk.com/) - [Amazon Connect](https://aws.amazon.com/connect/) - [Twilio Flex](https://www.twilio.com/flex) - SMB-friendly voice: - [Aircall](https://aircall.io/) - [RingCentral](https://www.ringcentral.com/) - [Dialpad](https://www.dialpad.com/) ### Knowledge base / help center (deflectio [...]
What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] igital channels at scale) Dominant “contact center stack” vendors: - [Genesys Cloud](https://www.genesys.com/platform) (part of [Genesys](https://www.genesys.com/)) - [NICE CXone](https://www.nice.com/products/cxone) (part of [NICE](https://www.nice.com/)) - [Five9](https://www.five9.com/) - [Talkdesk](https://www.talkdesk.com/) - [Amazon Connect](https://aws.amazon.com/connect/) (part of [Amazon Web Services (AWS)](https://aws.amazon.com/)) - [Twilio Flex](https://www.twilio.com/flex) (part of [Twilio](https://www.twilio.com/)) - [Cisco Webex Contact Center](https://www.webex.com/contact-center.html) (part of [Cisc [...]