AI Mentions & Sources Report for Customer Support
This page provides details about thediamondgroup.com (Tech Companies) which was ranked #223 out of 230 in the list of sources (1 citation (0% share)) in answers from AI models (Anthropic Claude Sonnet (latest)) when they were asked the following 1 question: "What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: The Customer Service Revolution, The Customer Service Revolution Podcast.
| Model | Voice | Position | Citations |
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| URL Path | Citations | Position |
|---|---|---|
| /podcast | 1 | 156 |
| Brand | Voice | Mentions |
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0% | 3 |
| The Customer Service Revolution Podcast | 0% | 2 |
What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] rservicelife.com](https://www.customerservicelife.com) Weekly insights for CS professionals. **Intercom Blog** - [https://www.intercom.com/blog](https://www.intercom.com/blog) Thought leadership on customer communication and support. ### **Podcasts** **The Customer Service Revolution Podcast** - [https://www.thediamondgroup.com/podcast](https://www.thediamondgroup.com/podcast) Hosted by John DiJulius. **The Jeannie Walters Experience** - [https://www.experienceinvestigators.com/podcast/](https://www.experienceinvestigators.com/podcast/) Customer experience insights and interviews. **Customer Support Leaders Podcast** - Featured on various platforms, interviews with CS [...]