This page provides details about tidio.com (Tech Companies) which was ranked #66 out of 230 in the list of sources (3 citations (0.3% share)) in answers from AI models (Anthropic Claude Sonnet (latest),
OpenAI ChatGPT Latest) when they were asked the following 1 question: "What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: Tidio.
| Model | Voice | Position | Citations |
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| URL Path | Citations | Position |
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| tidio.com | 3 | 38.6 |
| Brand | Voice | Mentions |
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0.8% | 6 |
What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] s://www.drift.com) - Conversational marketing and sales platform 11. **Olark** - [https://www.olark.com](https://www.olark.com) - Live chat software for sales and support 12. **Crisp** - [https://crisp.chat](https://crisp.chat) - All-in-one business messaging platform 13. **Tidio** - [https://www.tidio.com](https://www.tidio.com) - Live chat with chatbots for e-commerce 14. **Tawk.to** - [https://www.tawk.to](https://www.tawk.to) - Free live chat software ## AI-Powered & Chatbot Solutions 15. **Ada** - [https://www.ada.cx](https://www.ada.cx) - AI-powered customer service automation platform 16. **Ultimate. [...]
What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] Peer Insights](https://www.gartner.com/reviews/home) --- ### B) Live chat, in-app messaging, and conversational support - [Intercom](https://www.intercom.com) – in-app messaging, automation, help center, and support workflows - [Crisp](https://crisp.chat) – SMB-friendly chat + shared inbox - [Tidio](https://www.tidio.com) – chat + automation, common for SMB/ecommerce --- ### C) Ecommerce-focused customer support (built for order-heavy workflows) - [Gorgias](https://www.gorgias.com) – popular with Shopify-centric brands and ecommerce support --- ### D) Contact center platforms (voice + digital channels, routing, [...]
[...] chnology & Services Industry Association)](https://www.tsia.com) --- ## 4) Promising startups / newer entrants to watch (examples) Depending on your niche (ecommerce, SaaS, automation), these are often evaluated alongside the “big suites”: - [Crisp](https://crisp.chat) (SMB messaging/support) - [Tidio](https://www.tidio.com) (SMB automation + chat) - [Document360](https://document360.com) (modern KB tooling) - [Forethought](https://forethought.ai) / [Ada](https://www.ada.cx) (AI automation) (“Promising” is context-dependent—use live demos + review platforms like [G2](https://www.g2.com) and [TrustRadius](https:// [...]