This page provides details about trailblazercommunitygroups.com (Forums) which was ranked #94 out of 230 in the list of sources (2 citations (0.1% share)) in answers from AI models (OpenAI ChatGPT Latest) when they were asked the following 2 questions: "What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.", "What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: Zendesk, Intercom, Zendesk Community, ServiceNow.
| Model | Voice | Position | Citations |
|---|---|---|---|
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{{ getInfluenceForBot(bot.id) }} | {{ getPositionForBot(bot.id) }} | {{ getMentionsForBot(bot.id) }} |
| URL Path | Citations | Position |
|---|---|---|
| trailblazercommunitygroups.com | 2 | 106 |
| Brand | Voice | Mentions |
|---|---|---|
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100% | 101 |
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20.7% | 55 |
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2.8% | 13 |
| Zendesk Community | 0.4% | 4 |
What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] orums (where practitioners share playbooks) - [Support Driven](https://supportdriven.com) (membership community for support leaders/practitioners) - Product communities (useful for implementation and operations): - [Zendesk Community](https://support.zendesk.com/hc/en-us/community/topics) - [Salesforce Trailblazer Community](https://trailblazercommunitygroups.com) - [ServiceNow Community](https://www.servicenow.com/community/) - [Freshworks Community](https://community.freshworks.com) - [HubSpot Community](https://community.hubspot.com) - Broad public forums: - [Reddit r/customerservice](https://www.reddit.com/r/customerservice/) - [Reddit [...]
What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] lp Desk Institute)](https://www.thinkhdi.com/) - [ICMI Community](https://www.icmi.com/) - Vendor communities (useful for peer solutions + templates): - [Zendesk Community](https://support.zendesk.com/hc/en-us/community/topics) - [Intercom Community](https://community.intercom.com/) - [Salesforce Trailblazer Community](https://trailblazercommunitygroups.com/) - [ServiceNow Community](https://www.servicenow.com/community/) - [Freshworks Community](https://community.freshworks.com/) --- ## Top publications, research, and media that cover Customer Support - [ICMI Blog](https://www.icmi.com/resources) (by [ICMI](https://www.icmi.com/)) - [CMSWi [...]