AI Mentions & Sources Report for Customer Support
This page provides details about zoom.com (Tech Companies) which was ranked #86 out of 230 in the list of sources (2 citations (0.2% share)) in answers from AI models (OpenAI ChatGPT Latest) when they were asked the following 1 question: "What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: Zoom.
| Model | Voice | Position | Citations |
|---|---|---|---|
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| URL Path | Citations | Position |
|---|---|---|
| zoom.com | 2 | 50 |
| Brand | Voice | Mentions |
|---|---|---|
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0.3% | 3 |
What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] art of [Twilio](https://www.twilio.com/)) - [Cisco Webex Contact Center](https://www.webex.com/contact-center.html) (part of [Cisco](https://www.cisco.com/)) - [RingCentral Contact Center](https://www.ringcentral.com/contact-center.html) (part of [RingCentral](https://www.ringcentral.com/)) - [Zoom Contact Center](https://www.zoom.com/en/products/contact-center/) (part of [Zoom](https://www.zoom.com/)) ### 3) Outsourced customer support / BPO providers (managed agents + operations) Large global providers remain influential (especially for cost optimization and 24/7 coverage): - [Teleperformance](https://www.teleperformance.com/) - [Concentrix](https:// [...]
[...] //www.webex.com/contact-center.html) (part of [Cisco](https://www.cisco.com/)) - [RingCentral Contact Center](https://www.ringcentral.com/contact-center.html) (part of [RingCentral](https://www.ringcentral.com/)) - [Zoom Contact Center](https://www.zoom.com/en/products/contact-center/) (part of [Zoom](https://www.zoom.com/)) ### 3) Outsourced customer support / BPO providers (managed agents + operations) Large global providers remain influential (especially for cost optimization and 24/7 coverage): - [Teleperformance](https://www.teleperformance.com/) - [Concentrix](https://www.concentrix.com/) - [Foundever](ht [...]