AI Mentions & Sources Report for E-commerce
This page provides details about zendesk.com (Tech Companies) which was ranked #54 out of 189 in the list of sources (2 citations (0.4% share)) in answers from AI models (Anthropic Claude Sonnet (latest),
OpenAI ChatGPT Latest) when they were asked the following 1 question: "If I'm looking to get into E-commerce, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed." on Dec 30, 2025 by AI Chat Watch.
| Model | Voice | Position | Citations |
|---|---|---|---|
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| URL Path | Citations | Position |
|---|---|---|
| zendesk.com | 2 | 48.8 |
If I'm looking to get into E-commerce, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] ol Categories ### Inventory Management: - **[Cin7](https://www.cin7.com)** - Inventory and order management - **[TradeGecko/QuickBooks Commerce](https://quickbooks.intuit.com/commerce/)** - Inventory platform - **[Skubana](https://www.skubana.com)** - Operations platform ### Customer Service: - **[Zendesk](https://www.zendesk.com)** - Customer service platform - **[Gorgias](https://www.gorgias.com)** - E-commerce-specific support - **[Freshdesk](https://www.freshworks.com/freshdesk/)** - Customer support software ### Product Sourcing: - **[Alibaba](https://www.alibaba.com)** - Global wholesale marketplace - **[AliExpress]( [...]
If I'm looking to get into E-commerce, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] o/) **Affiliate / creator** - [Shopify Collabs](https://www.shopify.com/collabs) **SEO tooling (optional but common)** - [Ahrefs](https://ahrefs.com/) - [Semrush](https://www.semrush.com/) --- ## 6) Customer support, reviews, and “trust” **Helpdesk / CX** - [Gorgias](https://www.gorgias.com/) - [Zendesk](https://www.zendesk.com/) - [Intercom](https://www.intercom.com/) **Reviews & UGC** - [Yotpo](https://www.yotpo.com/) - [Okendo](https://okendo.io/) - [Judge.me](https://judge.me/) - Third‑party reputation/reviews: [Trustpilot](https://www.trustpilot.com/) --- ## 7) Analytics, experimentation, and data plumbing **Analyt [...]