AI ChatWatch

AI Mentions & Sources Report for E-commerce

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About forrester.com (Tech Companies)

This page provides details about forrester.com (Tech Companies) which was ranked #40 out of 366 in the list of sources (7 citations (0.6% share)) in answers from AI models (Anthropic Claude Sonnet (latest), OpenAI ChatGPT Latest, Google Gemini Flash (latest), X.AI Grok (latest)) when they were asked the following 2 questions: "What are the best E-commerce options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.", "What does the E-commerce industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: eTail, Forrester Research.

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Pages from forrester.com (4 links)

Brands Referenced By This Website (2 brands)

Brand Voice Mentions
eTail eTail 2% 17
Forrester Research Forrester Research 0.2% 4

Citations from AI Responses

Anthropic Claude Sonnet (latest) (3 citations)

What are the best E-commerce options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.

[...] tries/retail/our-insights](https://www.mckinsey.com/industries/retail/our-insights) - Strategic research and reports **Gartner E-Commerce** - [https://www.gartner.com/en/digital-commerce](https://www.gartner.com/en/digital-commerce) - Industry analysis and magic quadrants **Forrester Research** - [https://www.forrester.com/](https://www.forrester.com/) - Technology and market research **Baymard Institute** - [https://baymard.com/](https://baymard.com/) - UX research for e-commerce This comprehensive overview covers the major players, platforms, services, and resources in the e-commerce ecosystem as of 2024. The industry continues to evolve rap [...]

forrester.com/specialist/sucharita-kodali December 30, 2025

What does the E-commerce industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.

[...] nd](https://www.abetterlemonadstand.com) - **Kiri Masters** - E-commerce analyst | [Bobsled Marketing](https://www.bobsledmarketing.com) ### Analysts & Researchers - **Andrew Lipsman** - Principal Analyst at [Insider Intelligence](https://www.insiderintelligence.com) - **Sucharita Kodali** - VP at [Forrester Research](https://www.forrester.com) - **Jason Goldberg** - Chief Commerce Strategy Officer at [Publicis](https://www.publicis.com) ## Emerging Startups & Trends ### Notable Startups - **[Faire](https://www.faire.com)** - B2B wholesale marketplace ($12B+ valuation) - **[Whatnot](https://www.whatnot.com)** - Live shopping platform - [...]

forrester.com/specialist/sucharita-kodali December 30, 2025

[...] ifypodcast.com)** - Kurt Elster - **[2X eCommerce](https://www.2xecommerce.com/podcast/)** - Kunle Campbell - **[DTC POD](https://www.dtcpod.com)** - Detailed brand breakdowns - **[My Wife Quit Her Job](https://mywifequitherjob.com/category/podcast/)** - Steve Chou ### Research Firms & Reports - **[Forrester Research](https://www.forrester.com)** - E-commerce and retail research - **[Gartner](https://www.gartner.com)** - Technology and commerce insights - **[McKinsey & Company](https://www.mckinsey.com)** - Retail and consumer insights - **[Insider Intelligence/eMarketer](https://www.insiderintelligence.com)** - Market data and forecasts [...]

forrester.com/specialist/sucharita-kodali December 30, 2025

OpenAI ChatGPT Latest (1 citation)

What does the E-commerce industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.

[...] co/) (by [Digiday Media](https://digiday.com/)) - [TechCrunch](https://techcrunch.com/) (consumer/infrastructure + commerce enablement) - [The Information](https://www.theinformation.com/) (subscription tech/business coverage) - Analyst/research sources: [Gartner](https://www.gartner.com/en), [Forrester](https://www.forrester.com/) --- If you tell me (1) your region(s) of interest and (2) whether you care more about **marketplaces**, **DTC brands**, or **B2B e-commerce**, I can narrow this into a “top 20 to follow” map with the most relevant leaders, providers, events, and reading list. [...]

forrester.com/specialist/sucharita-kodali December 30, 2025

Google Gemini Flash (latest) (2 citations)

What does the E-commerce industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.

[...] n e-commerce SEO and digital marketing. [Neil Patel Digital](https://neilpatel.com) * **Harley Finkelstein**: President of Shopify and frequent industry commentator. [Official Site](https://harleyfinkelstein.com) * **Sucharita Kodali**: Principal Analyst at Forrester specializing in e-commerce. [Forrester Profile](https://www.forrester.com/specialist/sucharita-kodali/) * **Rick Watson**: Founder of RMW Commerce and leading strategy consultant. [RMW Commerce](https://www.rmwcommerce.com) ### 5. Major Conferences and Events These events serve as the primary networking hubs for the industry. * **Shoptalk**: The largest retail and e-commerce event in the US. [ [...]

forrester.com/specialist/sucharita-kodali December 30, 2025

[...] n of the retail industry. [Modern Retail](https://www.modernretail.co) * **Statista (E-commerce Section)**: For market size statistics and forecasting. [Statista E-commerce](https://www.statista.com/outlook/emo/ecommerce/worldwide) * **Forrester Research**: For enterprise-level market analysis. [Forrester Retail](https://www.forrester.com/bold/retail/) [...]

forrester.com/bold/retail December 30, 2025

X.AI Grok (latest) (1 citation)

What are the best E-commerce options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.

[...] .co/)**: DTC and marketplace news. - **[Retail Dive](https://www.retaildive.com/topic/ecommerce/)**: Industry reports. Stats often from [Digital Commerce 360](https://www.digitalcommerce360.com/). For comparisons: [G2 E-commerce Platforms Grid](https://www.g2.com/categories/e-commerce-platforms) | [Forrester Wave Report](https://www.forrester.com/report/The-Forrester-Wave-Digital-Commerce-Platforms-Q2-2023/RES179941) (requires login). Market size: $5.8T global in 2023 per [Statista](https://www.statista.com/topics/871/online-shopping/). This overview is based on 2023-2024 data; evaluate based on your needs (e.g., traffic volume, budget). Test platforms via free trials where available. [...]

www.forrester.com December 30, 2025