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About gorgias.com (AI Tools)
This page provides details about gorgias.com (AI Tools) which was ranked #18 out of 366 in the list of sources (9 citations (1.1% share)) in answers from AI models (Anthropic Claude Sonnet (latest),
OpenAI ChatGPT Latest,
Google Gemini Flash (latest),
X.AI Grok (latest)) when they were asked the following 3 questions: "What are the best E-commerce options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.", "If I'm looking to get into E-commerce, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.", "What does the E-commerce industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: Zendesk, Gorgias, Triple Whale.
Used by AI Models
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Pages from gorgias.com (2 links)
| URL Path | Citations | Position |
|---|---|---|
| gorgias.com | 0 | N/A |
| www.gorgias.com | 9 | 66.6 |
Brands Referenced By This Website (3 brands)
| Brand | Voice | Mentions |
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1.4% | 11 |
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0.4% | 6 |
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0.2% | 3 |
Citations from AI Responses
Anthropic Claude Sonnet (latest)
(4 citations)
What are the best E-commerce options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] ps://www.crazyegg.com/](https://www.crazyegg.com/) - Visual analytics and testing **Segment** - [https://segment.com/](https://segment.com/) - Customer data platform ### Customer Support **Zendesk** - [https://www.zendesk.com/](https://www.zendesk.com/) - Customer service platform **Gorgias** - [https://www.gorgias.com/](https://www.gorgias.com/) - E-commerce helpdesk **Intercom** - [https://www.intercom.com/](https://www.intercom.com/) - Conversational support platform **Freshdesk** - [https://freshdesk.com/](https://freshdesk.com/) - Customer support software ### Product Reviews & UGC **Yotpo** - [https://www.yotpo.com/](https://www. [...]
If I'm looking to get into E-commerce, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] editions)** - Product release events ### Regional Events: - **[IRCE](https://www.retailx.com)** - Internet Retailer Conference & Exhibition - **[Web Summit](https://websummit.com)** - Global tech conference with e-commerce track ## 🚀 Notable Startups & Disruptors ### Fast-Growing Platforms: - **[Gorgias](https://www.gorgias.com)** - E-commerce helpdesk - **[Attentive](https://www.attentivemobile.com)** - SMS marketing for e-commerce - **[Postscript](https://www.postscript.io)** - SMS marketing platform - **[Triple Whale](https://www.triplewhale.com)** - E-commerce analytics - **[Instant Commerce](https://instant.one)** - [...]
[...] com)** - Inventory and order management - **[TradeGecko/QuickBooks Commerce](https://quickbooks.intuit.com/commerce/)** - Inventory platform - **[Skubana](https://www.skubana.com)** - Operations platform ### Customer Service: - **[Zendesk](https://www.zendesk.com)** - Customer service platform - **[Gorgias](https://www.gorgias.com)** - E-commerce-specific support - **[Freshdesk](https://www.freshworks.com/freshdesk/)** - Customer support software ### Product Sourcing: - **[Alibaba](https://www.alibaba.com)** - Global wholesale marketplace - **[AliExpress](https://www.aliexpress.com)** - Consumer-facing marketplace - **[Sale [...]
What does the E-commerce industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] ing & Analytics - **[Klaviyo](https://www.klaviyo.com)** - Email and SMS marketing for e-commerce - **[Google Analytics 4](https://analytics.google.com)** - Web analytics - **[Yotpo](https://www.yotpo.com)** - Reviews and UGC platform - **[Attentive](https://www.attentive.com)** - SMS marketing - **[Gorgias](https://www.gorgias.com)** - Customer service platform ## Key Companies & Technology Providers ### Headless Commerce - **[Commercetools](https://commercetools.com)** - API-first commerce platform - **[Fabric](https://fabric.inc)** - Modular commerce platform - **[Vue Storefront](https://vuestorefront.io)** - Frontend fo [...]
OpenAI ChatGPT Latest
(3 citations)
What are the best E-commerce options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] www.dhl.com/global-en/home/our-divisions/ecommerce-solutions.html) ### Email, SMS, and lifecycle marketing - [Klaviyo](https://www.klaviyo.com/) - [Mailchimp](https://mailchimp.com/) - [Attentive](https://www.attentive.com/) - [Postscript](https://postscript.io/) ### Customer support / helpdesk - [Gorgias](https://www.gorgias.com/) - [Zendesk](https://www.zendesk.com/) - [Intercom](https://www.intercom.com/) ### Reviews, ratings, and UGC - [Yotpo](https://www.yotpo.com/) - [Judge.me](https://judge.me/) - [Trustpilot](https://www.trustpilot.com/) - [Bazaarvoice](https://www.bazaarvoice.com/) ### Fraud and chargeback protect [...]
If I'm looking to get into E-commerce, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] m/), [Postscript](https://postscript.io/) **Affiliate / creator** - [Shopify Collabs](https://www.shopify.com/collabs) **SEO tooling (optional but common)** - [Ahrefs](https://ahrefs.com/) - [Semrush](https://www.semrush.com/) --- ## 6) Customer support, reviews, and “trust” **Helpdesk / CX** - [Gorgias](https://www.gorgias.com/) - [Zendesk](https://www.zendesk.com/) - [Intercom](https://www.intercom.com/) **Reviews & UGC** - [Yotpo](https://www.yotpo.com/) - [Okendo](https://okendo.io/) - [Judge.me](https://judge.me/) - Third‑party reputation/reviews: [Trustpilot](https://www.trustpilot.com/) --- ## 7) Analytics, exper [...]
What does the E-commerce industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] k.com/) - Email/SMS and lifecycle: [Klaviyo](https://www.klaviyo.com/), [Braze](https://www.braze.com/) - Product discovery/reviews: [Yotpo](https://www.yotpo.com/), [Bazaarvoice](https://www.bazaarvoice.com/) ### Customer service and operations - Helpdesk: [Zendesk](https://www.zendesk.com/), [Gorgias](https://www.gorgias.com/) - Returns: [Loop Returns](https://loopreturns.com/), [Narvar](https://corp.narvar.com/) - Search/personalization: [Algolia](https://www.algolia.com/) ### Infrastructure (commonly used underneath) - Cloud: [AWS](https://aws.amazon.com/), [Microsoft Azure](https://azure.microsoft.com/), [Google [...]
Google Gemini Flash (latest)
(1 citation)
What does the E-commerce industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] ce.com). * **Marketing & CRM**: [Klaviyo](https://www.klaviyo.com) for email/SMS and [Attentive](https://www.attentive.com). * **Shipping & Logistics**: [ShipStation](https://www.shipstation.com) for management and [Flexport](https://www.flexport.com) for global supply chain. * **Analytics**: [Gorgias](https://www.gorgias.com) for customer service and [Triple Whale](https://www.triplewhale.com) for attribution. ### 3. Emerging Startups and Trends The industry is moving toward "headless commerce" and AI-driven curation. * **Generative AI Shopping**: Startups like [Daylight Computer](https://daylightcomputer.com) and [...]
X.AI Grok (latest)
(1 citation)
If I'm looking to get into E-commerce, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] ws](https://www.trustpilot.com/review/printful.com). ### Reputable Companies and Providers - **Hosting/Domains**: Namecheap [namecheap.com](https://www.namecheap.com/) for affordable domains; Cloudflare [cloudflare.com](https://www.cloudflare.com/) for security/CDN. - **Customer Support**: Gorgias [gorgias.com](https://www.gorgias.com/) for helpdesk automation. - **Inventory Management**: TradeGecko (now QuickBooks Commerce) via [quickbooks.intuit.com/commerce](https://quickbooks.intuit.com/commerce/). ### Influential Experts and Reviewers to Follow - **Neil Patel** [neilpatel.com](https://neilpatel.com/): SEO and growth marketi [...]