AI ChatWatch

AI Mentions & Sources Report for E-commerce

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About zendesk.com (Tech Companies)

This page provides details about zendesk.com (Tech Companies) which was ranked #69 out of 366 in the list of sources (5 citations (0.3% share)) in answers from AI models (Anthropic Claude Sonnet (latest), OpenAI ChatGPT Latest) when they were asked the following 3 questions: "What are the best E-commerce options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.", "If I'm looking to get into E-commerce, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.", "What does the E-commerce industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: Zendesk, Gorgias.

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Used by AI Models

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Pages from zendesk.com (1 link)

URL Path Citations Position
zendesk.com 5 103.7

Brands Referenced By This Website (2 brands)

Brand Voice Mentions
Gorgias Gorgias 1.4% 11
Zendesk Zendesk 0.4% 6

Citations from AI Responses

Anthropic Claude Sonnet (latest) (2 citations)

What are the best E-commerce options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.

[...] izely.com/](https://www.optimizely.com/) - A/B testing and experimentation **Crazy Egg** - [https://www.crazyegg.com/](https://www.crazyegg.com/) - Visual analytics and testing **Segment** - [https://segment.com/](https://segment.com/) - Customer data platform ### Customer Support **Zendesk** - [https://www.zendesk.com/](https://www.zendesk.com/) - Customer service platform **Gorgias** - [https://www.gorgias.com/](https://www.gorgias.com/) - E-commerce helpdesk **Intercom** - [https://www.intercom.com/](https://www.intercom.com/) - Conversational support platform **Freshdesk** - [https://freshdesk.com/](https://freshdesk.com/) - Custome [...]

zendesk.com December 30, 2025

If I'm looking to get into E-commerce, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.

[...] ol Categories ### Inventory Management: - **[Cin7](https://www.cin7.com)** - Inventory and order management - **[TradeGecko/QuickBooks Commerce](https://quickbooks.intuit.com/commerce/)** - Inventory platform - **[Skubana](https://www.skubana.com)** - Operations platform ### Customer Service: - **[Zendesk](https://www.zendesk.com)** - Customer service platform - **[Gorgias](https://www.gorgias.com)** - E-commerce-specific support - **[Freshdesk](https://www.freshworks.com/freshdesk/)** - Customer support software ### Product Sourcing: - **[Alibaba](https://www.alibaba.com)** - Global wholesale marketplace - **[AliExpress]( [...]

zendesk.com December 30, 2025

OpenAI ChatGPT Latest (3 citations)

What are the best E-commerce options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.

[...] ns/ecommerce-solutions.html) ### Email, SMS, and lifecycle marketing - [Klaviyo](https://www.klaviyo.com/) - [Mailchimp](https://mailchimp.com/) - [Attentive](https://www.attentive.com/) - [Postscript](https://postscript.io/) ### Customer support / helpdesk - [Gorgias](https://www.gorgias.com/) - [Zendesk](https://www.zendesk.com/) - [Intercom](https://www.intercom.com/) ### Reviews, ratings, and UGC - [Yotpo](https://www.yotpo.com/) - [Judge.me](https://judge.me/) - [Trustpilot](https://www.trustpilot.com/) - [Bazaarvoice](https://www.bazaarvoice.com/) ### Fraud and chargeback protection - [Signifyd](https://www.signifyd. [...]

zendesk.com December 30, 2025

If I'm looking to get into E-commerce, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.

[...] o/) **Affiliate / creator** - [Shopify Collabs](https://www.shopify.com/collabs) **SEO tooling (optional but common)** - [Ahrefs](https://ahrefs.com/) - [Semrush](https://www.semrush.com/) --- ## 6) Customer support, reviews, and “trust” **Helpdesk / CX** - [Gorgias](https://www.gorgias.com/) - [Zendesk](https://www.zendesk.com/) - [Intercom](https://www.intercom.com/) **Reviews & UGC** - [Yotpo](https://www.yotpo.com/) - [Okendo](https://okendo.io/) - [Judge.me](https://judge.me/) - Third‑party reputation/reviews: [Trustpilot](https://www.trustpilot.com/) --- ## 7) Analytics, experimentation, and data plumbing **Analyt [...]

zendesk.com December 30, 2025

What does the E-commerce industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.

[...] [TikTok Shop](https://seller-us.tiktok.com/) - Email/SMS and lifecycle: [Klaviyo](https://www.klaviyo.com/), [Braze](https://www.braze.com/) - Product discovery/reviews: [Yotpo](https://www.yotpo.com/), [Bazaarvoice](https://www.bazaarvoice.com/) ### Customer service and operations - Helpdesk: [Zendesk](https://www.zendesk.com/), [Gorgias](https://www.gorgias.com/) - Returns: [Loop Returns](https://loopreturns.com/), [Narvar](https://corp.narvar.com/) - Search/personalization: [Algolia](https://www.algolia.com/) ### Infrastructure (commonly used underneath) - Cloud: [AWS](https://aws.amazon.com/), [Microsoft Azure](h [...]

zendesk.com December 30, 2025