AICW AI Chat Watch

AI Mentions & Sources Report for Email Marketing

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About salesforce.com (Tech Companies)

This page provides details about salesforce.com (Tech Companies) which was ranked #3 out of 135 in the list of sources (9 citations (7.1% share)) in answers from AI models (Anthropic Claude Sonnet (latest), OpenAI ChatGPT Latest, Google Gemini Flash (latest), X.AI Grok (latest)) when they were asked the following 1 question: "What does the Email Marketing industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: Salesforce Marketing Cloud, HubSpot.

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Pages from salesforce.com (4 links)

Brands Referenced By This Website (2 brands)

Brand Voice Mentions
HubSpot HubSpot 100% 21
Salesforce Marketing Cloud Salesforce Marketing Cloud 23.8% 5

Citations from AI Responses

Anthropic Claude Sonnet (latest) (1 citation)

What does the Email Marketing industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.

# Email Marketing Industry Overview (2024-2025) ## Market Leaders & Dominant Platforms ### Enterprise & Mid-Market Leaders 1. **[Salesforce Marketing Cloud](https://www.salesforce.com/products/marketing-cloud/)** - Enterprise-level email automation and customer journey management 2. **[HubSpot](https://www.hubspot.com/products/marketing/email)** - All-in-one marketing platform with robust email capabilities 3. **[Mailchimp](https://mailchimp.com/)** - Market leader for small to medium businesses, owned b [...]

salesforce.com/products/marketing-cloud/overview December 30, 2025

OpenAI ChatGPT Latest (6 citations)

What does the Email Marketing industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.

[...] ue to grow alongside classic ESP/marketing automation. --- ## Dominant market leaders & major brands (by segment) ### Enterprise marketing clouds / marketing automation These are common “default shortlist” vendors for large orgs with complex data/identity, governance, and multi-channel needs: - [Salesforce Marketing Cloud](https://www.salesforce.com/products/marketing-cloud/overview/) (part of [Salesforce](https://www.salesforce.com/)) - [Adobe Marketo Engage](https://business.adobe.com/products/marketo/adobe-marketo.html) (part of [Adobe](https://www.adobe.com/)) - [Oracle Eloqua](https://www.oracle.com/cx/marketing/eloqua/) (part of [Oracle](https://www.oracle.com/)) - [...]

salesforce.com/products/marketing-cloud/overview December 30, 2025

[...] s (by segment) ### Enterprise marketing clouds / marketing automation These are common “default shortlist” vendors for large orgs with complex data/identity, governance, and multi-channel needs: - [Salesforce Marketing Cloud](https://www.salesforce.com/products/marketing-cloud/overview/) (part of [Salesforce](https://www.salesforce.com/)) - [Adobe Marketo Engage](https://business.adobe.com/products/marketo/adobe-marketo.html) (part of [Adobe](https://www.adobe.com/)) - [Oracle Eloqua](https://www.oracle.com/cx/marketing/eloqua/) (part of [Oracle](https://www.oracle.com/)) - [SAP Emarsys](https://www.sap.com/products/crm/emar [...]

salesforce.com/products/marketing-cloud/overview December 30, 2025

[...] eting Hub](https://www.hubspot.com/products/marketing), [ActiveCampaign](https://www.activecampaign.com/) - **Ecommerce revenue/lifecycle (especially Shopify ecosystems)**: [Klaviyo](https://www.klaviyo.com/), [Omnisend](https://www.omnisend.com/) - **Enterprise governance + complex journeys**: [Salesforce Marketing Cloud](https://www.salesforce.com/products/marketing-cloud/overview/), [Adobe Marketo Engage](https://business.adobe.com/products/marketo/adobe-marketo.html), [Oracle Eloqua](https://www.oracle.com/cx/marketing/eloqua/) - **High-scale consumer lifecycle (multi-channel engagement)**: [Braze](https://www.braze.com/), [Iterable](https://iterable.com/) - **Developer [...]

salesforce.com/products/marketing-cloud/overview December 30, 2025

[...] /www.campaignmonitor.com/resources/) - [SendGrid Blog](https://sendgrid.com/en-us/blog) --- ## If you want this tailored (recommended) Tell me: 1) **B2B or B2C/ecommerce**, 2) your approximate **send volume** (low/medium/high), and 3) your stack (e.g., [Shopify](https://www.shopify.com/), [Salesforce](https://www.salesforce.com/), [HubSpot](https://www.hubspot.com/), custom app). Then I can produce a tighter “who matters most” map (leaders, best-fit tools, communities, and events) for your specific segment. [...]

salesforce.com/products/marketing-cloud/overview December 30, 2025

[...] upport.apple.com/en-us/HT212797) ### 3) More interactivity inside the inbox - Interactive experiences via: [AMP for Email](https://amp.dev/about/email) ### 4) AI in workflows (copy, segmentation, testing, and ops) Instead of separate “AI tools,” most capability is embedded in platforms such as: - [Salesforce Einstein](https://www.salesforce.com/products/einstein/overview/) - [Adobe AI](https://www.adobe.com/ai/overview.html) - [HubSpot AI](https://www.hubspot.com/products/ai) - [Mailchimp AI](https://mailchimp.com/features/ai/) --- ## Major conferences & events (where the industry meets) - [Litmus Live](https://www.litmus.com/conference/) (email-focused) [...]

salesforce.com/products/einstein/overview December 30, 2025

[...] ttps://www.hubspot.com/products/ai) - [Mailchimp AI](https://mailchimp.com/features/ai/) --- ## Major conferences & events (where the industry meets) - [Litmus Live](https://www.litmus.com/conference/) (email-focused) - Large ecosystem conferences where email marketing is a major track: - [Salesforce Dreamforce](https://www.salesforce.com/dreamforce/) - [Adobe Summit](https://business.adobe.com/summit/adobe-summit.html) - [INBOUND (HubSpot)](https://www.inbound.com/) - [MarTech Conference](https://martech.org/martech-conference/) - Deliverability/abuse-focused community: - [M3AAWG Meetings](https://www.m3aawg.org/meetings) (Messag [...]

salesforce.com/dreamforce December 30, 2025

Google Gemini Flash (latest) (1 citation)

What does the Email Marketing industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.

[...] lization. Here is a comprehensive breakdown of the current landscape: ### 1. Dominant Market Leaders and Brands These companies hold the largest market shares and offer robust "all-in-one" marketing clouds for enterprises. * **Salesforce Marketing Cloud:** The leading enterprise-grade platform. [Salesforce](https://www.salesforce.com/products/marketing-cloud/overview/) * **Mailchimp (Intuit):** The most recognizable brand for small to medium-sized businesses. [Mailchimp](https://mailchimp.com/) * **HubSpot:** Dominates the "inbound marketing" space with integrated CRM and email. [HubSpot](https://www.hubspot.com/products/marketing/email) * **ActiveCampaign [...]

salesforce.com/products/marketing-cloud/overview December 30, 2025

X.AI Grok (latest) (1 citation)

What does the Email Marketing industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.

[...] .mailerlite.com/). Comparisons: [G2 Comparison: Klaviyo vs. Mailchimp](https://www.g2.com/compare/klaviyo-vs-mailchimp) | [Capterra Alternatives](https://www.capterra.com/email-marketing-software/). ## Key Companies and Providers Beyond leaders: - **Salesforce Marketing Cloud**: Enterprise-scale. [Salesforce](https://www.salesforce.com/products/marketing-cloud/overview/). - **Oracle Eloqua**: B2B enterprise. [Oracle](https://www.oracle.com/marketing/eloqua/). - **Litmus**: Email testing/previews (not ESP but essential). [Litmus](https://www.litmus.com/). - **Email on Acid**: Testing platform. [Email on Acid](https://www.emailonacid.com/). - **ZeroBounce**: Email v [...]

salesforce.com/products/marketing-cloud/overview December 30, 2025