AI Mentions & Sources Report for Marketing Automation
This page provides details about customer.io (Advertising) which was ranked #14 out of 131 in the list of sources (6 citations (2.4% share)) in answers from AI models (Perplexity Sonar (with search) (latest),
Anthropic Claude Sonnet (latest),
OpenAI ChatGPT Latest,
X.AI Grok (latest)) when they were asked the following 1 question: "If I'm looking to get into Marketing Automation, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: Customer.io.
| Model | Voice | Position | Citations |
|---|---|---|---|
|
|
{{ getInfluenceForBot(bot.id) }} | {{ getPositionForBot(bot.id) }} | {{ getMentionsForBot(bot.id) }} |
| URL Path | Citations | Position |
|---|---|---|
| customer.io | 6 | 19.6 |
| Brand | Voice | Mentions |
|---|---|---|
|
|
2.7% | 6 |
If I'm looking to get into Marketing Automation, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] d CDP features; starts at $29/month[Top 10 marketing automation platforms in 2025 | Blog - Alumio](https://www.alumio.com/blog/top-10-marketing-automation-platforms-in-2025)[9 best marketing automation software tools in 2026 - Zapier](https://zapier.com/blog/best-marketing-automation-software/) - **Customer.io** – Known for powerful workflow automations[9 best marketing automation software tools in 2026 - Zapier](https://zapier.com/blog/best-marketing-automation-software/) - **GetResponse** – All-in-one platform with webinar capabilities[10 Best CRM Marketing Automation Platforms in 2025 - Lindy](https:/ [...]
If I'm looking to get into Marketing Automation, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] olutions 11. **Autopilot** (Ortto) - [https://ortto.com](https://ortto.com) - Visual customer journey mapping - Multi-channel marketing automation 12. **Drip** - [https://www.drip.com](https://www.drip.com) - E-commerce CRM and marketing automation - Email and SMS marketing 13. **Customer.io** - [https://customer.io](https://customer.io) - Behavioral messaging platform - Event-based automation 14. **Iterable** - [https://iterable.com](https://iterable.com) - Cross-channel marketing platform - Growth-focused automation ## Influential Experts & Thought Leaders ### Mark [...]
[...] Autopilot** (Ortto) - [https://ortto.com](https://ortto.com) - Visual customer journey mapping - Multi-channel marketing automation 12. **Drip** - [https://www.drip.com](https://www.drip.com) - E-commerce CRM and marketing automation - Email and SMS marketing 13. **Customer.io** - [https://customer.io](https://customer.io) - Behavioral messaging platform - Event-based automation 14. **Iterable** - [https://iterable.com](https://iterable.com) - Cross-channel marketing platform - Growth-focused automation ## Influential Experts & Thought Leaders ### Marketing Automation Specialists 1. **Scott Brink [...]
If I'm looking to get into Marketing Automation, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] automation - [Klaviyo](https://www.klaviyo.com) (ecommerce-first lifecycle automation) - [Mailchimp](https://mailchimp.com) (broad SMB email + automations) - [ActiveCampaign](https://www.activecampaign.com) (SMB automation + light CRM) - [Drip](https://www.drip.com) (ecommerce-focused automation) - [Customer.io](https://customer.io) (technical teams; event-based messaging) --- ## 3) “Adjacent stack” you’ll run into constantly (and should recognize) ### CRM systems (where sales/customer data often lives) - [Salesforce](https://www.salesforce.com/crm/) - [Microsoft Dynamics 365](https://dynamics.microsoft.com/) - [Zoho CRM]( [...]
If I'm looking to get into Marketing Automation, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] marketing tools. [MarTech](https://martechconf.com/) - **Content Marketing World**: Content automation strategies. [Content Marketing World](https://contentmarketingworld.com/) ### Notable Startups Disrupting the Space Emerging players challenging incumbents with AI, no-code, or niche focus: - **Customer.io**: Data-driven behavioral automation. [Customer.io](https://customer.io/) - **Attentive**: AI SMS and push for ecommerce. [Attentive](https://www.attentive.com/) - **Zapier**: No-code automation integrations (pairs with MA tools). [Zapier](https://zapier.com/) - **Kit (Shopify-owned)**: AI commerce [...]
[...] m/) - **Content Marketing World**: Content automation strategies. [Content Marketing World](https://contentmarketingworld.com/) ### Notable Startups Disrupting the Space Emerging players challenging incumbents with AI, no-code, or niche focus: - **Customer.io**: Data-driven behavioral automation. [Customer.io](https://customer.io/) - **Attentive**: AI SMS and push for ecommerce. [Attentive](https://www.attentive.com/) - **Zapier**: No-code automation integrations (pairs with MA tools). [Zapier](https://zapier.com/) - **Kit (Shopify-owned)**: AI commerce automation. [Kit](https://www.kit.com/) - **Reply.io**: Sales engagement [...]