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About zendesk.com (Tech Companies)
This page provides details about zendesk.com (Tech Companies) which was ranked #52 out of 162 in the list of sources (2 citations (0.4% share)) in answers from AI models (Anthropic Claude Sonnet (latest),
OpenAI ChatGPT Latest) when they were asked the following 2 questions: "What are the top AI chat monitoring tools in 2025?", "How can I track AI chatbot responses across platforms?" on Dec 24, 2025 by AI Chat Watch. This source is referenced for brands: Zendesk, Zendesk QA.
Used by AI Models
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Pages from zendesk.com (3 links)
| URL Path | Citations | Position |
|---|---|---|
| zendesk.com | 0 | N/A |
| 1 | 4 | |
| /sunshine/conversations | 1 | 75 |
Brands Referenced By This Website (2 brands)
| Brand | Voice | Mentions |
|---|---|---|
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8.8% | 5 |
| Zendesk QA | 0% | 0 |
Citations from AI Responses
Anthropic Claude Sonnet (latest)
(1 citation)
What are the top AI chat monitoring tools in 2025?
[...] ing tools currently available: ## 1. **Intercom** [Intercom](https://www.intercom.com) offers comprehensive AI-powered chat monitoring with sentiment analysis, automated tagging, and real-time conversation tracking. Their Fin AI chatbot includes built-in monitoring capabilities. ## 2. **Zendesk** [Zendesk](https://www.zendesk.com) provides robust chat monitoring through their AI-enhanced customer service platform, featuring conversation analytics, quality assurance tools, and performance dashboards. ## 3. **Freshdesk (Freshchat)** [Freshchat by Freshworks](https://www.freshworks.com/live-chat-software/) includes AI-powered [...]
OpenAI ChatGPT Latest
(1 citation)
How can I track AI chatbot responses across platforms?
[...] ifornia) (https://oag.ca.gov/privacy/ccpa) - HIPAA (US health data) (https://www.hhs.gov/hipaa/index.html) 8) Optional: use channel aggregators or conversation analytics platforms - Channel aggregators unify many messaging platforms and simplify event capture: - Zendesk Sunshine Conversations (https://www.zendesk.com/sunshine/conversations/) - Twilio Conversations (https://www.twilio.com/conversations) - Conversation analytics SaaS: - Botanalytics (https://www.botanalytics.co/) - Dashbot (https://www.dashbot.io/) Minimal event example you can emit everywhere (log/trace/warehouse) { "conversation_id": "abc123", "platform": " [...]