How many times was Intercom mentioned by AI?

Intercom was mentioned 6 times across all AI models analyzed, representing 1.6% of total mentions.

What is Intercom's ranking among mentioned brands?

Intercom ranks #29 out of 183 brands analyzed (with 266 web sources also tracked), with a 1.6% share of voice.

What type of entity is Intercom?

Intercom is classified as a organization,product.

How is Share of Voice calculated?

Share of Voice = Model Coverage × Quality Score. Model weights are based on Monthly Active Users (OpenAI ChatGPT Latest: 900M MAU, Google Gemini Flash (latest): 650M MAU, Perplexity Sonar (with search) (latest): 45M MAU, etc.). Position in results matters - earlier mentions receive higher prominence scores.

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Q: Which AI models mention Intercom?

Intercom is mentioned by 3 AI models including Perplexity Sonar (with search) (latest), Anthropic Claude Sonnet (latest), OpenAI ChatGPT Latest, Google Gemini Flash (latest), X.AI Grok (latest).

Q: In which questions is Intercom mentioned?

Intercom appears in 3 questions: 1. "What are the proven best practices and strategies experts use for AI Tools for Marketers?"; 2. "What tools, resources, or frameworks are essential for success with AI Tools for Marketers?"; 3. "What metrics or KPIs should be tracked to measure success in AI Tools for Marketers?".

Share of Voice

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About Intercom (organization,product)

This page provides details about Intercom (organization,product) which was ranked #29 out of 183 in the list of brands (6 mentions (1.6% share)) in answers from AI models (Perplexity Sonar (with search) (latest), Anthropic Claude Sonnet (latest), OpenAI ChatGPT Latest) when they were asked the following 3 questions: "What are the proven best practices and strategies experts use for AI Tools for Marketers?", "What tools, resources, or frameworks are essential for success with AI Tools for Marketers?", "What metrics or KPIs should be tracked to measure success in AI Tools for Marketers?" on Oct 24, 2025 by AI Chat Watch.

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Rank

Voice

Position

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Mentions

Mentions by AI Model

Model	Voice	Position	Mentions
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Source Links

URL	Mentioned By
intercom.com
support.zendesk.com/hc/en-us/articles/6155057143833-Zendesk-AI-overview
intercom.com/blog/using-job-stories-design-features-ui-ux
marketermilk.com/blog/ai-marketing-tools
thecmo.com/tools/ai-marketing-tools
theaihat.com/essential-ai-tools-and-technologies-for-marketers
zapier.com/blog/best-ai-marketing-tools
professional.dce.harvard.edu/blog/ai-will-shape-the-future-of-marketing
drift.com

Citations from AI Responses

What tools, resources, or frameworks are essential for success with AI Tools for Marketers?

[...] RM and marketing platform using AI for customer insights and campaign management. - Albert.ai and Optmyzr: For AI-driven digital advertising and pay-per-click campaign management. - Mailchimp: AI to optimize email marketing with audience segmentation and send-time personalization. - Chatfuel, Intercom, ManyChat, Tidio: AI chatbots for customer service and engagement automation[[1]](https://www.marketermilk.com/blog/ai-marketing-tools)[[3]](https://thecmo.com/tools/ai-marketing-tools/)[[4]](https://theaihat.com/essential-ai-tools-and-technologies-for-marketers/)[[5]](https://zapier.com/blog/best- [...]

October 24, 2025

What are the proven best practices and strategies experts use for AI Tools for Marketers?

[...] actices:** - Deploy chatbots for 24/7 initial customer contact - Use AI for ticket routing and prioritization - Implement conversational AI for lead qualification - Analyze customer conversations for insights **Tools:** - **[Drift](https://www.drift.com/)** - Conversational marketing platform - **[Intercom](https://www.intercom.com/)** - Customer messaging with AI - **[ChatGPT API](https://platform.openai.com/)** - Custom chatbot development - **[ManyChat](https://manychat.com/)** - Marketing automation for messaging ## 10. **Image & Video Creation** **Expert Strategies:** - Generate multiple creat [...]

October 24, 2025

What tools, resources, or frameworks are essential for success with AI Tools for Marketers?

[...] rk (Enhanced with AI)** - Developed by [Smart Insights](https://www.smartinsights.com/digital-marketing-strategy/race-a-practical-framework/) - Reach → Act → Convert → Engage, with AI tools at each stage **3. Jobs-to-be-Done (JTBD) Framework** - Originally from Clayton Christensen, popularized by [Intercom](https://www.intercom.com/blog/using-job-stories-design-features-ui-ux/) - Helps identify where AI can solve specific marketing "jobs" ## Learning Resources ### **Online Courses & Certifications** - [Google AI for Marketing](https://marketingplatform.google.com/about/analytics/) - Free courses on [...]

October 24, 2025

What metrics or KPIs should be tracked to measure success in AI Tools for Marketers?

[...] omoter Score (NPS)**: Customer loyalty and satisfaction - **Customer Effort Score (CES)**: Ease of interaction - **Response Time**: Speed of chatbot/automated responses - **Resolution Rate**: First-contact problem solving - **Chat Abandonment Rate**: Percentage leaving AI chat sessions **Tools**: [Intercom](https://www.intercom.com), [Drift](https://www.drift.com), [Zendesk](https://www.zendesk.com) ## 9. **Creative Performance Metrics** - **Ad Creative CTR**: Click-through rates on AI-generated ads - **Visual Engagement**: Heat maps and scroll depth on AI-designed pages - **Video Completion Rate** [...]

October 24, 2025

What are the proven best practices and strategies experts use for AI Tools for Marketers?

[...] - Tools: Hootsuite [https://www.hootsuite.com](https://www.hootsuite.com), Sprout Social [https://sproutsocial.com](https://sproutsocial.com) - Websites, chat, and conversion - AI chat for guided selling and support; integrate with product/KB data via RAG; maintain human handoff. - Platforms: Intercom [https://www.intercom.com](https://www.intercom.com), Zendesk AI overview [https://support.zendesk.com/hc/en-us/articles/6155057143833-Zendesk-AI-overview](https://support.zendesk.com/hc/en-us/articles/6155057143833-Zendesk-AI-overview), Drift [https://www.drift.com](https://www.drift.com) 6) Make [...]

October 24, 2025

[...] https://www.hootsuite.com](https://www.hootsuite.com), Sprout Social [https://sproutsocial.com](https://sproutsocial.com) - Websites, chat, and conversion - AI chat for guided selling and support; integrate with product/KB data via RAG; maintain human handoff. - Platforms: Intercom [https://www.intercom.com](https://www.intercom.com), Zendesk AI overview [https://support.zendesk.com/hc/en-us/articles/6155057143833-Zendesk-AI-overview](https://support.zendesk.com/hc/en-us/articles/6155057143833-Zendesk-AI-overview), Drift [https://www.drift.com](https://www.drift.com) 6) Make measurement part of t [...]

October 24, 2025

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About Intercom (organization,product)

Mentions by AI Model

Source Links

Citations from AI Responses