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About capterra.com (Reviews)
This page provides details about capterra.com (Reviews) which was ranked #16 out of 111 in the list of sources (4 citations (1.5% share)) in answers from AI models (Anthropic Claude Sonnet (latest),
OpenAI ChatGPT Latest,
Google Gemini Flash (latest),
X.AI Grok (latest)) when they were asked the following 1 question: "What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: G2, Capterra.
Used by AI Models
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Pages from capterra.com (2 links)
| URL Path | Citations | Position |
|---|---|---|
| capterra.com | 0 | N/A |
| /customer-relationship-management-software | 4 | 47.3 |
Citations from AI Responses
Anthropic Claude Sonnet (latest)
(1 citation)
What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] tions & Media ### 1. **Destination CRM** [Destination CRM](https://www.destinationcrm.com) - Leading CRM publication ### 2. **CRM Magazine** Published by Information Today, Inc. ### 3. **G2** [G2 CRM Category](https://www.g2.com/categories/crm) - User reviews and comparisons ### 4. **Capterra** [Capterra CRM](https://www.capterra.com/customer-relationship-management-software/) - Reviews and comparisons ### 5. **TrustRadius** [TrustRadius CRM](https://www.trustradius.com/crm) - In-depth user reviews ### 6. **Gartner** [Gartner CRM Research](https://www.gartner.com/en/information-technology/insights/crm-customer-experience) - Industry analyst reports (Magic Quadrant for [...]
OpenAI ChatGPT Latest
(1 citation)
What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] ps://customerthink.com/) - [MarTech](https://martech.org/) - [CMSWire](https://www.cmswire.com/) - [TechTarget: SearchCustomerExperience](https://www.techtarget.com/searchcustomerexperience/) Software discovery/reviews (useful for longlists; validate with references): - [G2](https://www.g2.com/) - [Capterra](https://www.capterra.com/) - [TrustRadius](https://www.trustradius.com/) --- ## If you tell me 6 details, I’ll recommend a “best-fit” shortlist Reply with: 1) B2B/B2C, 2) team size (sales + service), 3) sales motion (inbound/outbound/PLG/channel), 4) must-have integrations (e.g., Microsoft 365/Google, ERP), 5) budget rang [...]
Google Gemini Flash (latest)
(1 citation)
What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] ## 4. Comparison and Review Platforms Use these sites to compare features, pricing, and verified user reviews. * **G2**: The leading peer-to-peer review site for software. [G2 CRM Grid](https://www.g2.com/categories/crm) * **Capterra**: Provides extensive user reviews and software comparisons. [Capterra CRM Category](https://www.capterra.com/customer-relationship-management-software/) * **TrustRadius**: Focuses on in-depth reviews from authenticated users in enterprise settings. [TrustRadius CRM Reviews](https://www.trustradius.com/crm) ### 5. Influence Publications and Media Stay updated on the latest trends in CRM technology and strategy. * **CRM Magazine**: The definit [...]
X.AI Grok (latest)
(1 citation)
What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] e CX Sales ([Oracle CX](https://www.oracle.com/cx/sales/)), SAP Sales Cloud ([SAP Sales Cloud](https://www.sap.com/products/crm/sales-cloud.html)), and monday sales CRM ([monday sales CRM](https://monday.com/sales)). For comparisons: - [G2 CRM Leaderboard](https://www.g2.com/categories/crm#grid) - [Capterra CRM Directory](https://www.capterra.com/customer-relationship-management-software/) - [Gartner Magic Quadrant for CRM Customer Engagement Center (2023)](https://www.gartner.com/en/documents/4022342) – Leaders: Salesforce, Microsoft, Oracle. ### Top Companies and Service Providers These are major implementation partners, resellers, and consultancies specializing in CRM deploymen [...]