AI Mentions & Sources Report for CRM Software
This page provides details about idc.com (Academic) which was ranked #49 out of 111 in the list of sources (2 citations (0.3% share)) in answers from AI models (Anthropic Claude Sonnet (latest),
OpenAI ChatGPT Latest) when they were asked the following 1 question: "What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: HubSpot, HubSpot.
| Model | Voice | Position | Citations |
|---|---|---|---|
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| URL Path | Citations | Position |
|---|---|---|
| idc.com | 2 | 63.8 |
What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] y and Paul Greenberg - discusses CRM trends ### 2. **The Salesforce Admins Podcast** [Salesforce Admins Podcast](https://admin.salesforce.com/podcast) ### 3. **Growth Show (HubSpot)** [The Growth Show](https://www.hubspot.com/podcasts/the-growth-show) ## Research & Analysis Firms ### 1. **IDC** [IDC](https://www.idc.com) - Market research and CRM spending forecasts ### 2. **Nucleus Research** [Nucleus Research](https://nucleusresearch.com) - ROI-focused CRM analysis ### 3. **Constellation Research** [Constellation Research](https://www.constellationr.com) - Technology research including CRM ## Certifications & [...]
What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] adrants, etc.): - [Gartner](https://www.gartner.com/) (see methodology: [Gartner Magic Quadrant](https://www.gartner.com/en/research/methodologies/gartner-magic-quadrant)) - [Forrester](https://www.forrester.com/) (see: [The Forrester Wave](https://www.forrester.com/research/the-forrester-wave/)) - [IDC](https://www.idc.com/) Industry publications: - [Destination CRM](https://www.destinationcrm.com/) - [CRM Buyer](https://www.crmbuyer.com/) - [CustomerThink](https://customerthink.com/) - [MarTech](https://martech.org/) - [CMSWire](https://www.cmswire.com/) - [TechTarget: SearchCustomerExperience](https://www.techtarge [...]