AICW AI Chat Watch

AI Mentions & Sources Report for CRM Software

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About sap.com (Tech Companies)

This page provides details about sap.com (Tech Companies) which was ranked #19 out of 111 in the list of sources (5 citations (1.3% share)) in answers from AI models (Anthropic Claude Sonnet (latest), OpenAI ChatGPT Latest, Google Gemini Flash (latest), X.AI Grok (latest)) when they were asked the following 1 question: "What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: Oracle CX, SAP Customer Experience.

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Pages from sap.com (3 links)

Brands Referenced By This Website (2 brands)

Brand Voice Mentions
Oracle CX Oracle CX 3.4% 5
SAP Customer Experience SAP Customer Experience 0.5% 2

Citations from AI Responses

Anthropic Claude Sonnet (latest) (1 citation)

What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.

[...] e - Freddy AI assistant - Good for SMBs ### 7. **Oracle NetSuite CRM** [NetSuite CRM](https://www.netsuite.com/portal/products/crm.shtml) integrates CRM with ERP functionality. - Enterprise-focused - Unified business management - Strong for ecommerce integration ### 8. **SAP Customer Experience** [SAP CX](https://www.sap.com/products/crm.html) offers enterprise-grade CRM solutions. - Previously SAP C/4HANA - Commerce and marketing cloud - Enterprise customers ### 9. **Monday Sales CRM** [Monday Sales CRM](https://monday.com/crm) provides visual, customizable CRM built on Monday.com platform. - Highly visual interface - Strong automatio [...]

sap.com/products/crm.html December 30, 2025

OpenAI ChatGPT Latest (2 citations)

What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.

[...] . --- ## 5) Major industry events & conferences - [Dreamforce](https://www.salesforce.com/dreamforce/) (Salesforce) - [INBOUND](https://www.inbound.com/) (HubSpot) - [Microsoft Ignite](https://ignite.microsoft.com/) (Microsoft) - [Oracle CloudWorld](https://www.oracle.com/cloudworld/) (Oracle) - [SAP Sapphire](https://www.sap.com/events/sapphire.html) (SAP) - [Zoholics](https://www.zoho.com/zoholics/) (Zoho user conference) --- ## 6) Active communities & forums (implementation help, peer advice) Vendor communities: - [Salesforce Trailblazer Community](https://trailhead.salesforce.com/trailblazer-community) - [HubSpot Community](https://commu [...]

sap.com/events/sapphire.html December 30, 2025

[...] it if you’re standardized on Microsoft; broad add-ons via [Microsoft AppSource](https://appsource.microsoft.com/). - [Oracle CX Sales](https://www.oracle.com/cx/sales/) — often selected in Oracle-heavy enterprises; integrations via [Oracle Cloud Marketplace](https://cloudmarketplace.oracle.com/). - [SAP Sales Cloud](https://www.sap.com/products/crm/sales-cloud.html) — common in SAP-centric enterprises; extensions via the [SAP Store](https://store.sap.com/). ### Mid-market / SMB “workhorse” CRMs (fast deployment, strong core sales) - [HubSpot CRM](https://www.hubspot.com/products/crm) — very strong for inbound/marketing-led growth and ease of use; partner eco [...]

sap.com/products/crm/sales-cloud.html December 30, 2025

Google Gemini Flash (latest) (1 citation)

What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.

[...] amics.microsoft.com/) * **Oracle Advertising and Customer Experience (CX)**: Comprehensive enterprise suite focused on data-driven customer journeys. [Oracle CX](https://www.oracle.com/cx/) * **SAP Customer Experience**: Preferred by large global organizations already using SAP’s ERP solutions. [SAP CX](https://www.sap.com/products/crm.html) * **Zoho CRM**: Highly rated for affordability and its broad suite of business tools for SMEs. [Zoho CRM](https://www.zoho.com/crm/) ### 2. Promising Startups and New Market Entrants These moving players focus on "Modern CRM"—emphasizing automation, AI, and niche-specific workflows. * **Atti [...]

sap.com/products/crm.html December 30, 2025

X.AI Grok (latest) (1 citation)

What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.

[...] [Pipedrive](https://www.pipedrive.com/). - **Freshsales (by Freshworks)**: AI-driven with Freddy AI assistant. Free tier available. Official site: [Freshsales](https://www.freshworks.com/crm/sales/). - Other notables: Oracle CX Sales ([Oracle CX](https://www.oracle.com/cx/sales/)), SAP Sales Cloud ([SAP Sales Cloud](https://www.sap.com/products/crm/sales-cloud.html)), and monday sales CRM ([monday sales CRM](https://monday.com/sales)). For comparisons: - [G2 CRM Leaderboard](https://www.g2.com/categories/crm#grid) - [Capterra CRM Directory](https://www.capterra.com/customer-relationship-management-software/) - [Gartner Magic Quadrant for CRM Customer Engagem [...]

sap.com/products/crm/sales-cloud.html December 30, 2025