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About CustomerThink (product)
This page provides details about CustomerThink (product) which was ranked #27 out of 50 in the list of brands (3 mentions (0% share)) in answers from AI models (Anthropic Claude Sonnet (latest)) when they were asked the following 1 question: "If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed." on Dec 30, 2025 by AI Chat Watch.
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Citations from AI Responses
If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] f Light" - [Twitter/X: @pgreenbe](https://twitter.com/pgreenbe) 3. **Esteban Kolsky** - Customer strategy expert - [Twitter/X: @ekolsky](https://twitter.com/ekolsky) 4. **Mitch Lieberman** - CRM strategist - [Twitter/X: @mjayliebs](https://twitter.com/mjayliebs) 5. **Bob Thompson** - Founder of [CustomerThink](https://customerthink.com/) ### Platform-Specific Experts 6. **David Liu** - Salesforce expert - [The Salesforce Guys Podcast](https://www.salesforceguys.com/) 7. **Kendra Haberkorn** - HubSpot expert - [Twitter/X: @kendrahaberkorn](https://twitter.com/kendrahaberkorn) 8. **Dan Steinman** - Cu [...]
[...] (https://twitter.com/kendrahaberkorn) 8. **Dan Steinman** - Customer Success expert, [LinkedIn](https://www.linkedin.com/in/dsteinman/) ## Key Publications & Media Channels ### Industry Publications 1. **[CRM Magazine](https://www.destinationcrm.com/)** - Leading CRM industry publication 2. **[CustomerThink](https://customerthink.com/)** - Independent customer-focused community 3. **[CMSWire](https://www.cmswire.com/)** - Customer experience and digital workplace news 4. **[Forrester Research](https://www.forrester.com/)** - Publishes influential CRM Wave reports 5. **[Gartner](https://www.gartner. [...]
[...] and analysis 3. **[IDC](https://www.idc.com/)** - Market research and forecasts 4. **[Nucleus Research](https://nucleusresearch.com/)** - ROI-focused CRM research 5. **[Constellation Research](https://www.constellationr.com/)** - Technology research and advisory ## Newsletters to Follow 1. **[CustomerThink Newsletter](https://customerthink.com/newsletter/)** - Weekly CRM and CX insights 2. **[CRM Magazine Newsletter](https://www.destinationcrm.com/Newsletter)** - Industry news and trends 3. **[Really Good Emails](https://reallygoodemails.com/)** - Email marketing examples (relevant for CRM campaign [...]