AICW AI Chat Watch

AI Mentions & Sources Report for CRM Software

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About customerthink.com (Blogs)

This page provides details about customerthink.com (Blogs) which was ranked #75 out of 103 in the list of sources (4 citations (0% share)) in answers from AI models (Anthropic Claude Sonnet (latest)) when they were asked the following 1 question: "If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: CustomerThink, Bob Thompson, CX Pulse Podcast.

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Pages from customerthink.com (3 links)

URL Path Citations Position
customerthink.com 0 N/A
/newsletter 3 24
/podcasts 1 57

Brands Referenced By This Website (3 brands)

Brand Voice Mentions
CustomerThink CustomerThink 0% 3
Bob Thompson Bob Thompson 0% 1
CX Pulse Podcast CX Pulse Podcast 0% 1

Citations from AI Responses

Anthropic Claude Sonnet (latest) (4 citations)

If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.

[...] Channels 1. **[Salesforce](https://www.youtube.com/user/salesforce)** - Official Salesforce channel 2. **[HubSpot](https://www.youtube.com/user/hubspot)** - Official HubSpot channel 3. **[CRM Software Blog](https://www.youtube.com/)** - Search for specific CRM review channels ### Podcasts 4. **[CX Pulse Podcast](https://customerthink.com/podcasts/)** - Customer experience insights 5. **[The Salesforce Admins Podcast](https://admin.salesforce.com/podcast)** - For Salesforce administrators 6. **[Growth Show by HubSpot](https://www.hubspot.com/podcasts/growth-show)** - Growth and CRM strategies ## Industry Analysts & Research Firms 1. **[Ga [...]

customerthink.com/podcasts December 30, 2025

[...] of Light" - [Twitter/X: @pgreenbe](https://twitter.com/pgreenbe) 3. **Esteban Kolsky** - Customer strategy expert - [Twitter/X: @ekolsky](https://twitter.com/ekolsky) 4. **Mitch Lieberman** - CRM strategist - [Twitter/X: @mjayliebs](https://twitter.com/mjayliebs) 5. **Bob Thompson** - Founder of [CustomerThink](https://customerthink.com/) ### Platform-Specific Experts 6. **David Liu** - Salesforce expert - [The Salesforce Guys Podcast](https://www.salesforceguys.com/) 7. **Kendra Haberkorn** - HubSpot expert - [Twitter/X: @kendrahaberkorn](https://twitter.com/kendrahaberkorn) 8. **Dan Steinman** - Customer Success expert, [Link [...]

customerthink.com/newsletter December 30, 2025

[...] ](https://twitter.com/kendrahaberkorn) 8. **Dan Steinman** - Customer Success expert, [LinkedIn](https://www.linkedin.com/in/dsteinman/) ## Key Publications & Media Channels ### Industry Publications 1. **[CRM Magazine](https://www.destinationcrm.com/)** - Leading CRM industry publication 2. **[CustomerThink](https://customerthink.com/)** - Independent customer-focused community 3. **[CMSWire](https://www.cmswire.com/)** - Customer experience and digital workplace news 4. **[Forrester Research](https://www.forrester.com/)** - Publishes influential CRM Wave reports 5. **[Gartner](https://www.gartner.com/)** - Releases annual CR [...]

customerthink.com/newsletter December 30, 2025

[...] s and analysis 3. **[IDC](https://www.idc.com/)** - Market research and forecasts 4. **[Nucleus Research](https://nucleusresearch.com/)** - ROI-focused CRM research 5. **[Constellation Research](https://www.constellationr.com/)** - Technology research and advisory ## Newsletters to Follow 1. **[CustomerThink Newsletter](https://customerthink.com/newsletter/)** - Weekly CRM and CX insights 2. **[CRM Magazine Newsletter](https://www.destinationcrm.com/Newsletter)** - Industry news and trends 3. **[Really Good Emails](https://reallygoodemails.com/)** - Email marketing examples (relevant for CRM campaigns) 4. **Subscribe to individual vendor blogs** fr [...]

customerthink.com/newsletter December 30, 2025