AI Mentions & Sources Report for CRM Software
This page provides details about twitter.com (Social Media) which was ranked #34 out of 107 in the list of sources (7 citations (0.5% share)) in answers from AI models (Anthropic Claude Sonnet (latest),
Google Gemini Flash (latest)) when they were asked the following 1 question: "What does the CRM Software industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: Salesforce, HubSpot, Marc Benioff, Dharmesh Shah, Brian Halligan +5 more.
| Model | Voice | Position | Citations |
|---|---|---|---|
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{{ getInfluenceForBot(bot.id) }} | {{ getPositionForBot(bot.id) }} | {{ getMentionsForBot(bot.id) }} |
| URL Path | Citations | Position |
|---|---|---|
| /Benioff | 2 | 15.1 |
| /dharmesh | 1 | 18 |
| /bhalligan | 1 | 19 |
| /BrentLeary | 1 | 21 |
| /ekolsky | 1 | 23 |
| /mjayliebs | 1 | 24 |
| Brand | Voice | Mentions |
|---|---|---|
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100% | 50 |
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43.2% | 44 |
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10.2% | 13 |
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3.4% | 6 |
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2.3% | 5 |
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2% | 4 |
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0.6% | 2 |
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0% | 2 |
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0% | 1 |
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0% | 1 |
What does the CRM Software industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] apterra** - [https://www.capterra.com/customer-relationship-management-software](https://www.capterra.com/customer-relationship-management-software) - CRM software directory and reviews ## Influential Figures and Thought Leaders ### Industry Leaders 1. **Marc Benioff** - CEO of Salesforce - [https://twitter.com/Benioff](https://twitter.com/Benioff) - Pioneer of cloud-based CRM 2. **Dharmesh Shah** - Co-founder and CTO of HubSpot - [https://twitter.com/dharmesh](https://twitter.com/dharmesh) - Thought leader in inbound marketing and CRM 3. **Brian Halligan** - Co-founder of HubSpot (Executive Chairman) - [https://twitter.com/bha [...]
[...] - CRM software directory and reviews ## Influential Figures and Thought Leaders ### Industry Leaders 1. **Marc Benioff** - CEO of Salesforce - [https://twitter.com/Benioff](https://twitter.com/Benioff) - Pioneer of cloud-based CRM 2. **Dharmesh Shah** - Co-founder and CTO of HubSpot - [https://twitter.com/dharmesh](https://twitter.com/dharmesh) - Thought leader in inbound marketing and CRM 3. **Brian Halligan** - Co-founder of HubSpot (Executive Chairman) - [https://twitter.com/bhalligan](https://twitter.com/bhalligan) 4. **Tien Tzuo** - Founder and CEO of Zuora - [https://www.zuora.com](https://www.zuora.com) - Subscriptio [...]
[...] ps://twitter.com/Benioff) - Pioneer of cloud-based CRM 2. **Dharmesh Shah** - Co-founder and CTO of HubSpot - [https://twitter.com/dharmesh](https://twitter.com/dharmesh) - Thought leader in inbound marketing and CRM 3. **Brian Halligan** - Co-founder of HubSpot (Executive Chairman) - [https://twitter.com/bhalligan](https://twitter.com/bhalligan) 4. **Tien Tzuo** - Founder and CEO of Zuora - [https://www.zuora.com](https://www.zuora.com) - Subscription economy thought leader 5. **Brent Leary** - CRM industry analyst - [https://twitter.com/BrentLeary](https://twitter.com/BrentLeary) - Co-founder of CRM Essentials ### CRM Anal [...]
[...] - Co-founder of HubSpot (Executive Chairman) - [https://twitter.com/bhalligan](https://twitter.com/bhalligan) 4. **Tien Tzuo** - Founder and CEO of Zuora - [https://www.zuora.com](https://www.zuora.com) - Subscription economy thought leader 5. **Brent Leary** - CRM industry analyst - [https://twitter.com/BrentLeary](https://twitter.com/BrentLeary) - Co-founder of CRM Essentials ### CRM Analysts and Consultants 6. **Paul Greenberg** - "The Godfather of CRM" - [https://the56group.com](https://the56group.com) - Author of "CRM at the Speed of Light" 7. **Esteban Kolsky** - Customer strategy expert - [https://twitter.com/ekolsky]( [...]
[...] https://twitter.com/BrentLeary) - Co-founder of CRM Essentials ### CRM Analysts and Consultants 6. **Paul Greenberg** - "The Godfather of CRM" - [https://the56group.com](https://the56group.com) - Author of "CRM at the Speed of Light" 7. **Esteban Kolsky** - Customer strategy expert - [https://twitter.com/ekolsky](https://twitter.com/ekolsky) - Founder of ThinkJar 8. **Mitch Lieberman** - CRM and customer experience strategist - [https://twitter.com/mjayliebs](https://twitter.com/mjayliebs) ## Emerging Startups and Trends ### Notable Emerging Players 1. **Attio** - [https://attio.com](https://attio.com) - Next-generation, [...]
[...] https://the56group.com](https://the56group.com) - Author of "CRM at the Speed of Light" 7. **Esteban Kolsky** - Customer strategy expert - [https://twitter.com/ekolsky](https://twitter.com/ekolsky) - Founder of ThinkJar 8. **Mitch Lieberman** - CRM and customer experience strategist - [https://twitter.com/mjayliebs](https://twitter.com/mjayliebs) ## Emerging Startups and Trends ### Notable Emerging Players 1. **Attio** - [https://attio.com](https://attio.com) - Next-generation, highly customizable CRM - Built for modern workflows 2. **Folk** - [https://www.folk.app](https://www.folk.app) - Relationship-first CRM - Focus on [...]
What does the CRM Software industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] nt built into their CRM. [Insightly](https://www.insightly.com) * **Copper:** A CRM specifically designed for Google Workspace users. [Copper](https://www.copper.com) ### 4. Influential Figures and Thought Leaders * **Marc Benioff:** Co-founder and CEO of Salesforce, pioneer of the SaaS model. [Marc Benioff Twitter/X](https://twitter.com/Benioff) * **Dharmesh Shah:** Founder of HubSpot and a lead voice on inbound marketing. [Dharmesh's Blog](https://onstartups.com) * **Paul Greenberg:** Author of "CRM at the Speed of Light," often called the "Godfather of CRM." [Paul Greenberg via ZDNET](https://www.zdnet.com/blog/crm/) * **Brent Lea [...]