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About zendesk.com (Tech Companies)
This page provides details about zendesk.com (Tech Companies) which was ranked #15 out of 107 in the list of sources (3 citations (1.9% share)) in answers from AI models (OpenAI ChatGPT Latest,
Google Gemini Flash (latest),
X.AI Grok (latest)) when they were asked the following 1 question: "What does the CRM Software industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: Zoho CRM, Zendesk.
Used by AI Models
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Pages from zendesk.com (1 link)
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| zendesk.com | 3 | 15.1 |
Citations from AI Responses
OpenAI ChatGPT Latest
(1 citation)
What does the CRM Software industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] ed CRM vendors (often strongest in specific segments or regions): - **Freshworks (Freshsales)**: [Freshsales CRM](https://www.freshworks.com/crm/sales/) - **Pipedrive** (sales-focused SMB CRM): [Pipedrive](https://www.pipedrive.com/) - **Zendesk** (service-first; CRM-adjacent for customer support): [Zendesk](https://www.zendesk.com/) - **SugarCRM**: [SugarCRM](https://www.sugarcrm.com/) - **Creatio** (process/low-code oriented): [Creatio](https://www.creatio.com/) - **monday.com Sales CRM**: [monday CRM](https://monday.com/crm) - **Odoo CRM** (open-source/business suite approach): [Odoo CRM](https://www.odoo.com/app/crm) --- [...]
Google Gemini Flash (latest)
(1 citation)
What does the CRM Software industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] M](https://www.hubspot.com/products/crm) * **Best for Sales Teams:** [Pipedrive](https://www.pipedrive.com) * **Best for Creative/Project Teams:** [Monday.com CRM](https://monday.com/crm) * **Best for Small Businesses:** [Zoho CRM](https://www.zoho.com/crm/) * **Best for Customer Support:** [Zendesk](https://www.zendesk.com) ### 3. Key Companies and Providers Beyond the "Big Five," these providers offer specialized or highly competitive platforms. * **Freshworks (Freshsales):** Known for its intuitive UI and ease of use. [Freshworks](https://www.freshworks.com/crm/) * **SugarCRM:** Known for its flexibility and [...]
X.AI Grok (latest)
(1 citation)
What does the CRM Software industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] t**: SMB and mid-market favorite for inbound marketing CRM; free tier popular. Official site: [HubSpot](https://www.hubspot.com/). Leader/Challenger in [Gartner's 2024 Magic Quadrant for CRM for Sales](https://www.gartner.com/en/documents/4516268). - Other key players: **Zendesk** (service-focused, [Zendesk](https://www.zendesk.com/)), **Zoho CRM** (affordable all-in-one, [Zoho CRM](https://www.zoho.com/crm/)), **Pipedrive** (sales pipelines, [Pipedrive](https://www.pipedrive.com/)). **Best Products/Services** (based on user reviews and leaderboards): - Top-rated on [G2's CRM Grid](https://www.g2.com/categories/crm) (Fall 202 [...]