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About Zendesk (organization,product)
This page provides details about Zendesk (organization,product) which was ranked #13 out of 50 in the list of brands (5 mentions (3.3% share)) in answers from AI models (OpenAI ChatGPT Latest,
Google Gemini Flash (latest),
X.AI Grok (latest)) when they were asked the following 1 question: "What does the CRM Software industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry." on Dec 30, 2025 by AI Chat Watch.
Mentions by AI Model
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Citations from AI Responses
What does the CRM Software industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] arketplace](https://marketplace.zoho.com/) Other widely adopted CRM vendors (often strongest in specific segments or regions): - **Freshworks (Freshsales)**: [Freshsales CRM](https://www.freshworks.com/crm/sales/) - **Pipedrive** (sales-focused SMB CRM): [Pipedrive](https://www.pipedrive.com/) - **Zendesk** (service-first; CRM-adjacent for customer support): [Zendesk](https://www.zendesk.com/) - **SugarCRM**: [SugarCRM](https://www.sugarcrm.com/) - **Creatio** (process/low-code oriented): [Creatio](https://www.creatio.com/) - **monday.com Sales CRM**: [monday CRM](https://monday.com/crm) - **Odoo CR [...]
[...] d CRM vendors (often strongest in specific segments or regions): - **Freshworks (Freshsales)**: [Freshsales CRM](https://www.freshworks.com/crm/sales/) - **Pipedrive** (sales-focused SMB CRM): [Pipedrive](https://www.pipedrive.com/) - **Zendesk** (service-first; CRM-adjacent for customer support): [Zendesk](https://www.zendesk.com/) - **SugarCRM**: [SugarCRM](https://www.sugarcrm.com/) - **Creatio** (process/low-code oriented): [Creatio](https://www.creatio.com/) - **monday.com Sales CRM**: [monday CRM](https://monday.com/crm) - **Odoo CRM** (open-source/business suite approach): [Odoo CRM](https://w [...]