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About zoho.com (Tech Companies)
This page provides details about zoho.com (Tech Companies) which was ranked #8 out of 107 in the list of sources (7 citations (4% share)) in answers from AI models (Anthropic Claude Sonnet (latest),
OpenAI ChatGPT Latest,
Google Gemini Flash (latest),
X.AI Grok (latest)) when they were asked the following 1 question: "What does the CRM Software industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: Zoho CRM, Pipedrive, Zendesk, Zoholics.
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Citations from AI Responses
Anthropic Claude Sonnet (latest)
(2 citations)
What does the CRM Software industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] tps://dynamics.microsoft.com) - Strong integration with Microsoft ecosystem - Second largest CRM provider globally 3. **HubSpot** - [https://www.hubspot.com](https://www.hubspot.com) - Leader in inbound marketing and SMB CRM - Known for freemium model and ease of use 4. **Zoho CRM** - [https://www.zoho.com/crm](https://www.zoho.com/crm) - Popular among small to mid-sized businesses - Part of larger Zoho suite of business applications 5. **SAP Customer Experience** - [https://www.sap.com/products/crm.html](https://www.sap.com/products/crm.html) - Strong in enterprise market - Formerly SAP C/4HANA 6. **Oracle CX Cloud [...]
[...] - Customer service and CRM focus 8. **MarTech Conference** - [https://martechconf.com](https://martechconf.com) - Marketing technology including CRM 9. **SalesLoft's Revenue Summit** - [https://salesloft.com](https://salesloft.com) - Sales engagement and CRM integration 10. **Zoholics** - [https://www.zoho.com/zoholics](https://www.zoho.com/zoholics) - Zoho's user conference ## Professional Communities and Networks ### Online Communities 1. **Salesforce Trailblazer Community** - [https://trailblazer.salesforce.com/en/community](https://trailblazer.salesforce.com/en/community) - Official Salesforce community - Forums, events, and r [...]
OpenAI ChatGPT Latest
(3 citations)
What does the CRM Software industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] X/CRM stack): [Oracle Customer Experience (CX)](https://www.oracle.com/cx/) - **SAP Customer Experience (CX)** (enterprise suite, common in SAP-heavy orgs): [SAP CRM / Customer Experience](https://www.sap.com/products/crm.html) - **Zoho CRM** (value-focused suite with broad business app portfolio): [Zoho CRM](https://www.zoho.com/crm/), [Zoho Marketplace](https://marketplace.zoho.com/) Other widely adopted CRM vendors (often strongest in specific segments or regions): - **Freshworks (Freshsales)**: [Freshsales CRM](https://www.freshworks.com/crm/sales/) - **Pipedrive** (sales-focused SMB CRM): [Pipedrive](https://www.pipedrive. [...]
[...] 365](https://dynamics.microsoft.com/) (plus [AppSource](https://appsource.microsoft.com/)) - [SAP Customer Experience](https://www.sap.com/products/crm.html) - [Oracle CX](https://www.oracle.com/cx/) ### SMB / mid-market “quick time-to-value” - [HubSpot CRM](https://www.hubspot.com/products/crm) - [Zoho CRM](https://www.zoho.com/crm/) - [Pipedrive](https://www.pipedrive.com/) - [Freshsales](https://www.freshworks.com/crm/sales/) - [monday CRM](https://monday.com/crm) ### Relationship-centric / lightweight modern CRM - [Attio](https://attio.com/) - [Folk](https://www.folk.app/) - [Copper](https://www.copper.com/) - [Capsule CRM [...]
[...] M-specific): - [Dreamforce (Salesforce)](https://www.salesforce.com/dreamforce/) - [Microsoft Ignite](https://ignite.microsoft.com/) - [INBOUND (HubSpot)](https://www.inbound.com/) - [SAP Sapphire](https://www.sap.com/events/sapphire.html) - [Oracle CloudWorld](https://www.oracle.com/cloudworld/) - [Zoholics (Zoho)](https://www.zoho.com/zoholics/) Broader SaaS / martech events where CRM is heavily represented: - [SaaStr Annual](https://www.saastrannual.com/) - [The MarTech Conference](https://martechconf.com/) --- ## 9) Active professional communities (practitioners helping practitioners) - Salesforce ecosystem: [Trailhead](https://trail [...]
Google Gemini Flash (latest)
(1 citation)
What does the CRM Software industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] eeds (Sales vs. Support). * **Best for Scaling Startups:** [HubSpot CRM](https://www.hubspot.com/products/crm) * **Best for Sales Teams:** [Pipedrive](https://www.pipedrive.com) * **Best for Creative/Project Teams:** [Monday.com CRM](https://monday.com/crm) * **Best for Small Businesses:** [Zoho CRM](https://www.zoho.com/crm/) * **Best for Customer Support:** [Zendesk](https://www.zendesk.com) ### 3. Key Companies and Providers Beyond the "Big Five," these providers offer specialized or highly competitive platforms. * **Freshworks (Freshsales):** Known for its intuitive UI and ease of use. [Freshworks](https://www [...]
X.AI Grok (latest)
(1 citation)
What does the CRM Software industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] ar. Official site: [HubSpot](https://www.hubspot.com/). Leader/Challenger in [Gartner's 2024 Magic Quadrant for CRM for Sales](https://www.gartner.com/en/documents/4516268). - Other key players: **Zendesk** (service-focused, [Zendesk](https://www.zendesk.com/)), **Zoho CRM** (affordable all-in-one, [Zoho CRM](https://www.zoho.com/crm/)), **Pipedrive** (sales pipelines, [Pipedrive](https://www.pipedrive.com/)). **Best Products/Services** (based on user reviews and leaderboards): - Top-rated on [G2's CRM Grid](https://www.g2.com/categories/crm) (Fall 2024): Salesforce, HubSpot, Zoho CRM, Pipedrive. - [Capterra's CRM Reviews](http [...]