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About CustomerThink (product,organization)
This page provides details about CustomerThink (product,organization) which was ranked #46 out of 100 in the list of brands (8 mentions (0.6% share)) in answers from AI models (Anthropic Claude Sonnet (latest),
OpenAI ChatGPT Latest) when they were asked the following 3 questions: "What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.", "If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.", "What does the CRM Software industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry." on Dec 30, 2025 by AI Chat Watch.
Mentions by AI Model
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Source Links
Citations from AI Responses
What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] ### 7. **Forrester Research** [Forrester](https://www.forrester.com) - CRM Wave reports and analysis ### 8. **CRM Buyer** [CRM Buyer](https://www.crmbuyer.com) - CRM news and analysis ### 9. **Sales Hacker** [Sales Hacker](https://www.saleshacker.com) - Sales technology and CRM content ### 10. **CustomerThink** [CustomerThink](https://customerthink.com) - Customer-centric business strategy ### 11. **Martech Series** [Martech Series](https://martechseries.com) - Marketing technology news including CRM ### 12. **ZDNet** [ZDNet CRM Coverage](https://www.zdnet.com) - Tech news with CRM coverage ## Review [...]
[...] r Research** [Forrester](https://www.forrester.com) - CRM Wave reports and analysis ### 8. **CRM Buyer** [CRM Buyer](https://www.crmbuyer.com) - CRM news and analysis ### 9. **Sales Hacker** [Sales Hacker](https://www.saleshacker.com) - Sales technology and CRM content ### 10. **CustomerThink** [CustomerThink](https://customerthink.com) - Customer-centric business strategy ### 11. **Martech Series** [Martech Series](https://martechseries.com) - Marketing technology news including CRM ### 12. **ZDNet** [ZDNet CRM Coverage](https://www.zdnet.com) - Tech news with CRM coverage ## Review & Comparison Sit [...]
If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] f Light" - [Twitter/X: @pgreenbe](https://twitter.com/pgreenbe) 3. **Esteban Kolsky** - Customer strategy expert - [Twitter/X: @ekolsky](https://twitter.com/ekolsky) 4. **Mitch Lieberman** - CRM strategist - [Twitter/X: @mjayliebs](https://twitter.com/mjayliebs) 5. **Bob Thompson** - Founder of [CustomerThink](https://customerthink.com/) ### Platform-Specific Experts 6. **David Liu** - Salesforce expert - [The Salesforce Guys Podcast](https://www.salesforceguys.com/) 7. **Kendra Haberkorn** - HubSpot expert - [Twitter/X: @kendrahaberkorn](https://twitter.com/kendrahaberkorn) 8. **Dan Steinman** - Cu [...]
[...] (https://twitter.com/kendrahaberkorn) 8. **Dan Steinman** - Customer Success expert, [LinkedIn](https://www.linkedin.com/in/dsteinman/) ## Key Publications & Media Channels ### Industry Publications 1. **[CRM Magazine](https://www.destinationcrm.com/)** - Leading CRM industry publication 2. **[CustomerThink](https://customerthink.com/)** - Independent customer-focused community 3. **[CMSWire](https://www.cmswire.com/)** - Customer experience and digital workplace news 4. **[Forrester Research](https://www.forrester.com/)** - Publishes influential CRM Wave reports 5. **[Gartner](https://www.gartner. [...]
[...] and analysis 3. **[IDC](https://www.idc.com/)** - Market research and forecasts 4. **[Nucleus Research](https://nucleusresearch.com/)** - ROI-focused CRM research 5. **[Constellation Research](https://www.constellationr.com/)** - Technology research and advisory ## Newsletters to Follow 1. **[CustomerThink Newsletter](https://customerthink.com/newsletter/)** - Weekly CRM and CX insights 2. **[CRM Magazine Newsletter](https://www.destinationcrm.com/Newsletter)** - Industry news and trends 3. **[Really Good Emails](https://reallygoodemails.com/)** - Email marketing examples (relevant for CRM campaign [...]
What does the CRM Software industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] ps://www.hubspot.com/hubspot-user-groups) - Local and virtual user groups ## Top Publications and Media ### Industry Publications 1. **CRM Magazine** - [https://www.destinationcrm.com](https://www.destinationcrm.com) - Dedicated CRM publication - News, analysis, and best practices 2. **CustomerThink** - [https://customerthink.com](https://customerthink.com) - Customer-centric business management community 3. **ZDNet (CRM Coverage)** - [https://www.zdnet.com](https://www.zdnet.com) - Enterprise technology news 4. **TechCrunch (SaaS/CRM)** - [https://techcrunch.com](https://techcrunch.co [...]
[...] t-user-groups) - Local and virtual user groups ## Top Publications and Media ### Industry Publications 1. **CRM Magazine** - [https://www.destinationcrm.com](https://www.destinationcrm.com) - Dedicated CRM publication - News, analysis, and best practices 2. **CustomerThink** - [https://customerthink.com](https://customerthink.com) - Customer-centric business management community 3. **ZDNet (CRM Coverage)** - [https://www.zdnet.com](https://www.zdnet.com) - Enterprise technology news 4. **TechCrunch (SaaS/CRM)** - [https://techcrunch.com](https://techcrunch.com) - Startup and technol [...]