This page provides details about appsource.microsoft.com (Tech Companies) which was ranked #32 out of 177 in the list of sources (6 citations (0.7% share)) in answers from AI models (OpenAI ChatGPT Latest) when they were asked the following 3 questions: "What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.", "If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.", "What does the CRM Software industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: Microsoft Dynamics 365, Microsoft.
| Model | Voice | Position | Citations |
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{{ getInfluenceForBot(bot.id) }} | {{ getPositionForBot(bot.id) }} | {{ getMentionsForBot(bot.id) }} |
| URL Path | Citations | Position |
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| appsource.microsoft.com | 6 | 8 |
| Brand | Voice | Mentions |
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25.8% | 92 |
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8.5% | 27 |
What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] orce.com/products/sales-cloud/overview/) — strongest overall ecosystem and extensibility via [AppExchange](https://appexchange.salesforce.com/). - [Microsoft Dynamics 365 Sales](https://dynamics.microsoft.com/en-us/sales/overview/) — strong fit if you’re standardized on Microsoft; broad add-ons via [Microsoft AppSource](https://appsource.microsoft.com/). - [Oracle CX Sales](https://www.oracle.com/cx/sales/) — often selected in Oracle-heavy enterprises; integrations via [Oracle Cloud Marketplace](https://cloudmarketplace.oracle.com/). - [SAP Sales Cloud](https://www.sap.com/products/crm/sales-cloud.html) — common in SAP-centric enterprises; extens [...]
[...] .com/) (incl. [Consulting](https://appexchange.salesforce.com/consulting)) - HubSpot providers: [HubSpot Solutions Directory](https://ecosystem.hubspot.com/marketplace/solutions) - Microsoft partners & solutions: [Microsoft Solution Providers](https://www.microsoft.com/en-us/solution-providers) and [Microsoft AppSource](https://appsource.microsoft.com/) - Zoho ecosystem: [Zoho Marketplace](https://marketplace.zoho.com/) - Zendesk ecosystem: [Zendesk Marketplace](https://www.zendesk.com/marketplace/) - SAP ecosystem: [SAP Store](https://store.sap.com/) - Oracle ecosystem: [Oracle Cloud Marketplace](https://cloudmarketplace.oracle.com/) - Pipedrive [...]
If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] tte](https://www2.deloitte.com/) - [PwC](https://www.pwc.com/) - [Slalom](https://www.slalom.com/) Partner directories/marketplaces (useful for vetted implementers and apps): - Salesforce consultants & apps: [Salesforce AppExchange](https://appexchange.salesforce.com/) - Microsoft apps & partners: [Microsoft AppSource](https://appsource.microsoft.com/) and partner info via [Microsoft Partner Network](https://partner.microsoft.com/) - HubSpot partners & apps: [HubSpot Solutions Partner Program](https://www.hubspot.com/partners) and [HubSpot App Marketplace](https://ecosystem.hubspot.com/marketplace/apps) - Zoho apps: [Zoho Marketplace](https://ma [...]
What does the CRM Software industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] /), [AppExchange](https://appexchange.salesforce.com/) - **Microsoft Dynamics 365** (strong in Microsoft-centric enterprises; tight Microsoft 365/Power Platform integration): [Dynamics 365](https://dynamics.microsoft.com/), [Dynamics 365 Sales](https://dynamics.microsoft.com/en-us/sales/overview/), [Microsoft AppSource](https://appsource.microsoft.com/) - **HubSpot** (leading SMB/mid-market “all-in-one” go-to-market suite): [HubSpot](https://www.hubspot.com/), [HubSpot CRM](https://www.hubspot.com/products/crm), [HubSpot Marketplace](https://ecosystem.hubspot.com/marketplace) - **Oracle CX** (enterprise CX/CRM stack): [Oracle Customer Experience [...]
[...] here are the products most commonly shortlisted by scenario (with official sources): ### Enterprise CRM platform + ecosystem depth - [Salesforce](https://www.salesforce.com/) (plus [AppExchange](https://appexchange.salesforce.com/)) - [Microsoft Dynamics 365](https://dynamics.microsoft.com/) (plus [AppSource](https://appsource.microsoft.com/)) - [SAP Customer Experience](https://www.sap.com/products/crm.html) - [Oracle CX](https://www.oracle.com/cx/) ### SMB / mid-market “quick time-to-value” - [HubSpot CRM](https://www.hubspot.com/products/crm) - [Zoho CRM](https://www.zoho.com/crm/) - [Pipedrive](https://www.pipedrive.com/) - [Fresh [...]
[...] ** (aligning sales, marketing, CS around one funnel and shared metrics) Source: [HubSpot guide to RevOps](https://blog.hubspot.com/service/revops) 5) **Marketplace ecosystems** as a differentiator (how “extensible” the CRM is) - [Salesforce AppExchange](https://appexchange.salesforce.com/) - [Microsoft AppSource](https://appsource.microsoft.com/) - [HubSpot Marketplace](https://ecosystem.hubspot.com/marketplace) - [Zoho Marketplace](https://marketplace.zoho.com/) - [SAP Store](https://store.sap.com/) - [Oracle Cloud Marketplace](https://cloudmarketplace.oracle.com/) --- ## 8) Major conferences & events (where the industry congreg [...]