AI ChatWatch

AI Mentions & Sources Report for CRM Software

Track Your AI Visibility
#{{ domain.rank }}

{{ domain.value }}

{{ formatPercent(domain.influence) }}
Share of Voice
{{ domain.linkTypeName }} Visit {{ botCount }} AI models {{ questionCount }} questions

About destinationcrm.com (News Media)

This page provides details about destinationcrm.com (News Media) which was ranked #13 out of 177 in the list of sources (16 citations (1.8% share)) in answers from AI models (Perplexity Sonar (with search) (latest), Anthropic Claude Sonnet (latest), OpenAI ChatGPT Latest, Google Gemini Flash (latest), X.AI Grok (latest)) when they were asked the following 3 questions: "What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.", "If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.", "What does the CRM Software industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: Salesforce, CRM Evolution, Destination CRM, CRM Magazine, Zoho.

#{{ domain.rank }}
Rank
{{ formatPercent(domain.influence) }}
Voice
{{ formatPosition(domain.appearanceOrder) }}
Position
{{ formatPercent(domain.mentionsAsPercent) }} ({{ domain.mentions || 0 }})
Citations

Used by AI Models

Model Voice Position Citations
{{ bot.name.charAt(0) }} {{ bot.name }} {{ getInfluenceForBot(bot.id) }} {{ getPositionForBot(bot.id) }} {{ getMentionsForBot(bot.id) }}

Brands Referenced By This Website (5 brands)

Brand Voice Mentions
Salesforce Salesforce 100% 153
Zoho Zoho 15.8% 69
Destination CRM Destination CRM 2.1% 15
CRM Magazine 1% 8
CRM Evolution CRM Evolution 0.7% 12

Citations from AI Responses

Perplexity Sonar (with search) (latest) (4 citations)

What does the CRM Software industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.

[...] hlighted new AI CRM growth). Destination CRM's **2025 CRM Industry Leader Awards** recognize top suites (e.g., best enterprise/small-midmarket).[The Top CRM Vendors to Consider in 2025 - CX Today](https://www.cxtoday.com/crm/the-top-crm-software-vendors-in-2025-what-makes-each-one-enterprise-ready/)[The 2025 CRM Industry Leader Awards - Destination CRM](https://www.destinationcrm.com/Articles/Editorial/Magazine-Features/The-Best-CRM-Software-and-Solutions-The-2025-CRM-Industry-Leader-Awards-171122.aspx) ### Active Professional Communities Results lack details on communities; focus remains on vendor ecosystems (e.g., Salesforce Trailblazer, implied via market leadership). ### Top Publications and Media - **Destination CRM** (2025 Industry Leader Awards).[The 2025 CRM Industry Leader Awards - Des [...]

destinationcrm.com/Articles/Editorial/Magazine-Features/The-Best-CRM-Software-and-Solutions-The-2025-CRM-Industry-Leader-Awards-171122.aspx December 30, 2025

[...] 025-CRM-Industry-Leader-Awards-171122.aspx) ### Active Professional Communities Results lack details on communities; focus remains on vendor ecosystems (e.g., Salesforce Trailblazer, implied via market leadership). ### Top Publications and Media - **Destination CRM** (2025 Industry Leader Awards).[The 2025 CRM Industry Leader Awards - Destination CRM](https://www.destinationcrm.com/Articles/Editorial/Magazine-Features/The-Best-CRM-Software-and-Solutions-The-2025-CRM-Industry-Leader-Awards-171122.aspx) (https://www.destinationcrm.com) - **CX Today** (top vendors analysis).[The Top CRM Vendors to Consider in 2025 - CX Today](https://www.cxtoday.com/crm/the-top-crm-software-vendors-in-2025-what-makes-each-one-enterprise-ready/) (https://www.cxtoday.com) - **SellersCommerce/Kixie** (stats/market in [...]

destinationcrm.com/Articles/Editorial/Magazine-Features/The-Best-CRM-Software-and-Solutions-The-2025-CRM-Industry-Leader-Awards-171122.aspx December 30, 2025

[...] hip). ### Top Publications and Media - **Destination CRM** (2025 Industry Leader Awards).[The 2025 CRM Industry Leader Awards - Destination CRM](https://www.destinationcrm.com/Articles/Editorial/Magazine-Features/The-Best-CRM-Software-and-Solutions-The-2025-CRM-Industry-Leader-Awards-171122.aspx) (https://www.destinationcrm.com) - **CX Today** (top vendors analysis).[The Top CRM Vendors to Consider in 2025 - CX Today](https://www.cxtoday.com/crm/the-top-crm-software-vendors-in-2025-what-makes-each-one-enterprise-ready/) (https://www.cxtoday.com) - **SellersCommerce/Kixie** (stats/market insights).[Top CRM Statistics You N [...]

destinationcrm.com/Articles/Editorial/Magazine-Features/The-Best-CRM-Software-and-Solutions-The-2025-CRM-Industry-Leader-Awards-171122.aspx December 30, 2025

[...] et-insights-for-2025/) 6. [Leading CRM Software Development Companies 2025 - Mind Studios](https://themindstudios.com/blog/top-leading-crm-software-development-companies/) 7. [CRM Market Share, Size & Buyer Trends Report - HG Insights](https://hginsights.com/resource/crm-market-share-report/) 8. [The 2025 CRM Industry Leader Awards - Destination CRM](https://www.destinationcrm.com/Articles/Editorial/Magazine-Features/The-Best-CRM-Software-and-Solutions-The-2025-CRM-Industry-Leader-Awards-171122.aspx) [...]

destinationcrm.com/Articles/Editorial/Magazine-Features/The-Best-CRM-Software-and-Solutions-The-2025-CRM-Industry-Leader-Awards-171122.aspx December 30, 2025

Anthropic Claude Sonnet (latest) (5 citations)

What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.

[...] e.microsoft.com) - Microsoft's conference featuring Dynamics 365 ### 4. **SaaStr Annual** [SaaStr Annual](https://www.saastrannual.com) - Major SaaS conference covering CRM and sales tech ### 5. **Zoho Day** [Zoho Day](https://www.zoho.com/day/) - Regional events by Zoho ### 6. **CRM Evolution** [CRM Evolution](https://www.destinationcrm.com/Conference/CRM-Evolution/CRM-Evolution-2024.aspx) - Destination CRM's conference ### 7. **Customer Contact Week (CCW)** [CCW](https://www.customercontactweekdigital.com) - Focus on customer experience and CRM ### 8. **Gartner CRM & Customer Experience Summit** [Gartner CX Summit](https://www.gartner.com/en/conferences) ## Active Communities & [...]

destinationcrm.com/Conference/CRM-Evolution/CRM-Evolution-2024.aspx December 30, 2025

[...] mmunity](https://community.dynamics.com) ### 8. **RevOps Co-op (Slack)** Community for revenue operations professionals ### 9. **Sales Hacker Community** [Sales Hacker](https://www.saleshacker.com/community/) - Sales and CRM focused ## Influential Publications & Media ### 1. **Destination CRM** [Destination CRM](https://www.destinationcrm.com) - Leading CRM publication ### 2. **CRM Magazine** Published by Information Today, Inc. ### 3. **G2** [G2 CRM Category](https://www.g2.com/categories/crm) - User reviews and comparisons ### 4. **Capterra** [Capterra CRM](https://www.capterra.com/customer-relationship-management-software/) - Revi [...]

destinationcrm.com/Articles/Editorial/Magazine-Features/The-Best-CRM-Software-and-Solutions-The-2025-CRM-Industry-Leader-Awards-171122.aspx December 30, 2025

If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.

[...] lesforceguys.com/) 7. **Kendra Haberkorn** - HubSpot expert - [Twitter/X: @kendrahaberkorn](https://twitter.com/kendrahaberkorn) 8. **Dan Steinman** - Customer Success expert, [LinkedIn](https://www.linkedin.com/in/dsteinman/) ## Key Publications & Media Channels ### Industry Publications 1. **[CRM Magazine](https://www.destinationcrm.com/)** - Leading CRM industry publication 2. **[CustomerThink](https://customerthink.com/)** - Independent customer-focused community 3. **[CMSWire](https://www.cmswire.com/)** - Customer experience and digital workplace news 4. **[Forrester Research](https://www.forrester.com/)** - Publishes influe [...]

destinationcrm.com/Articles/Editorial/Magazine-Features/The-Best-CRM-Software-and-Solutions-The-2025-CRM-Industry-Leader-Awards-171122.aspx December 30, 2025

[...] rch](https://nucleusresearch.com/)** - ROI-focused CRM research 5. **[Constellation Research](https://www.constellationr.com/)** - Technology research and advisory ## Newsletters to Follow 1. **[CustomerThink Newsletter](https://customerthink.com/newsletter/)** - Weekly CRM and CX insights 2. **[CRM Magazine Newsletter](https://www.destinationcrm.com/Newsletter)** - Industry news and trends 3. **[Really Good Emails](https://reallygoodemails.com/)** - Email marketing examples (relevant for CRM campaigns) 4. **Subscribe to individual vendor blogs** from Salesforce, HubSpot, Zoho, etc. ## Key Considerations When Choosing CRM - **Company size and growth p [...]

destinationcrm.com/Newsletter December 30, 2025

What does the CRM Software industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.

[...] roups/3733871](https://www.linkedin.com/groups/3733871) 9. **HubSpot User Groups (HUGs)** - [https://www.hubspot.com/hubspot-user-groups](https://www.hubspot.com/hubspot-user-groups) - Local and virtual user groups ## Top Publications and Media ### Industry Publications 1. **CRM Magazine** - [https://www.destinationcrm.com](https://www.destinationcrm.com) - Dedicated CRM publication - News, analysis, and best practices 2. **CustomerThink** - [https://customerthink.com](https://customerthink.com) - Customer-centric business management community 3. **ZDNet (CRM Coverage)** - [https://www.zdnet.com](https://www.zdnet.com) - Enterprise te [...]

destinationcrm.com/Articles/Editorial/Magazine-Features/The-Best-CRM-Software-and-Solutions-The-2025-CRM-Industry-Leader-Awards-171122.aspx December 30, 2025

OpenAI ChatGPT Latest (3 citations)

What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.

[...] (see methodology: [Gartner Magic Quadrant](https://www.gartner.com/en/research/methodologies/gartner-magic-quadrant)) - [Forrester](https://www.forrester.com/) (see: [The Forrester Wave](https://www.forrester.com/research/the-forrester-wave/)) - [IDC](https://www.idc.com/) Industry publications: - [Destination CRM](https://www.destinationcrm.com/) - [CRM Buyer](https://www.crmbuyer.com/) - [CustomerThink](https://customerthink.com/) - [MarTech](https://martech.org/) - [CMSWire](https://www.cmswire.com/) - [TechTarget: SearchCustomerExperience](https://www.techtarget.com/searchcustomerexperience/) Software discovery/reviews (useful for long [...]

destinationcrm.com/Articles/Editorial/Magazine-Features/The-Best-CRM-Software-and-Solutions-The-2025-CRM-Industry-Leader-Awards-171122.aspx December 30, 2025

If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.

[...] lesloft](https://salesloft.com/) - Data/enrichment: [ZoomInfo](https://www.zoominfo.com/), [Apollo](https://www.apollo.io/) - Customer messaging (often complements CRM): [Intercom](https://www.intercom.com/) --- ## 9) Key publications & media to stay informed CRM-specific and GTM tech coverage: - [CRM Magazine (destinationCRM)](https://www.destinationcrm.com/) - [MarTech](https://martech.org/) - [Sales Hacker](https://www.saleshacker.com/) (sales/GTM content) --- ## 10) Review & comparison sites (useful, but read critically) To sanity-check vendors, feature claims, and pricing: - [G2](https://www.g2.com/) - [Capterra](https://www.capterra.com/) - [Tru [...]

destinationcrm.com/Articles/Editorial/Magazine-Features/The-Best-CRM-Software-and-Solutions-The-2025-CRM-Industry-Leader-Awards-171122.aspx December 30, 2025

What does the CRM Software industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.

[...] ](https://revgenius.com/), [Pavilion](https://www.joinpavilion.com/) - Large informal discussion hubs: [r/salesforce](https://www.reddit.com/r/salesforce/), [r/CRM](https://www.reddit.com/r/CRM/) --- ## 10) Top publications, research, and media that cover CRM Industry and practitioner coverage: - [Destination CRM](https://www.destinationcrm.com/) - [CRM Buyer](https://www.crmbuyer.com/) - [MarTech](https://martech.org/) - [CMSWire](https://www.cmswire.com/) - [Sales Hacker](https://www.saleshacker.com/) Analyst and evaluation sources (often used in procurement): - [Gartner](https://www.gartner.com/en) (methodology: [Gartner Magic Quadrant [...]

destinationcrm.com/Articles/Editorial/Magazine-Features/The-Best-CRM-Software-and-Solutions-The-2025-CRM-Industry-Leader-Awards-171122.aspx December 30, 2025

Google Gemini Flash (latest) (3 citations)

What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.

[...] in-depth reviews from authenticated users in enterprise settings. [TrustRadius CRM Reviews](https://www.trustradius.com/crm) ### 5. Influence Publications and Media Stay updated on the latest trends in CRM technology and strategy. * **CRM Magazine**: The definitive publication for the industry. [DestinationCRM](https://www.destinationcrm.com/) * **Sales Hacker**: A large community and media site focused on sales technology and CRM strategy. [Sales Hacker](https://www.saleshacker.com/) * **MarTech**: Covers the intersection of marketing and technology, where CRM often sits. [MarTech.org](https://martech.org/category/crm/) * **ZDNET [...]

destinationcrm.com/Articles/Editorial/Magazine-Features/The-Best-CRM-Software-and-Solutions-The-2025-CRM-Industry-Leader-Awards-171122.aspx December 30, 2025

If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.

[...] * **CRM Evolution:** A specialized conference focusing on the strategies and tools of customer relationship management. [CRM Evolution](https://www.cramevolution.com/) ### 6. Key Publications & Media Channels * **CRM Magazine / Destination CRM:** The leading trade publication for the industry. [DestinationCRM.com](https://www.destinationcrm.com/) * **Sales Hacker:** Provides articles and webinars on how to use CRM technology to drive sales. [Sales Hacker](https://www.saleshacker.com/) * **MarTech:** Covers the intersection of marketing technology and CRM. [MarTech](https://martech.org/) * **Zaneet on CRM:** A YouTube channel/resource [...]

destinationcrm.com/Articles/Editorial/Magazine-Features/The-Best-CRM-Software-and-Solutions-The-2025-CRM-Industry-Leader-Awards-171122.aspx December 30, 2025

What does the CRM Software industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.

[...] [Trailblazer Community](https://trailhead.salesforce.com/community) * **Pavilion:** A private community for high-growth sales and marketing executives. [Join Pavilion](https://www.joinpavilion.com) ### 8. Top Publications and Media * **CRM Magazine:** The industry’s primary trade publication. [Destination CRM](https://www.destinationcrm.com) * **G2:** The leading peer-to-peer review site for CRM software comparison. [G2 CRM Grid](https://www.g2.com/categories/crm) * **Gartner:** Provides the "Magic Quadrant" for CRM Customer Engagement Center. [Gartner CRM Insights](https://www.gartner.com/en/sales/topics/crm) * **MarTech:** Cov [...]

destinationcrm.com/Articles/Editorial/Magazine-Features/The-Best-CRM-Software-and-Solutions-The-2025-CRM-Industry-Leader-Awards-171122.aspx December 30, 2025

X.AI Grok (latest) (1 citation)

What does the CRM Software industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.

[...] rmation-technology/insights/customer-relationship-management). - **Forrester**: Waves/Reports. [Forrester CRM](https://www.forrester.com/technology/crm/). - **IDC**: MarketScape reports. [IDC CRM](https://www.idc.com/research/vieweverything.jsp?searchTerm=crm). - **Destination CRM**: News/magazine. [Destination CRM](https://www.destinationcrm.com/). - **MarTech.org**: Trends/media. [MarTech](https://martech.org/). - **Practical Ecommerce**: CRM-focused articles. [Practical Ecommerce](https://www.practicalecommerce.com/). - Review platforms: [G2](https://www.g2.com/categories/crm), [Capterra](https://www.capterra.com/customer-relationship-man [...]

destinationcrm.com/Articles/Editorial/Magazine-Features/The-Best-CRM-Software-and-Solutions-The-2025-CRM-Industry-Leader-Awards-171122.aspx December 30, 2025