This page provides details about CRM Evolution (event) which was ranked #43 out of 100 in the list of brands (12 mentions (0.7% share)) in answers from AI models (Anthropic Claude Sonnet (latest), Google Gemini Flash (latest), X.AI Grok (latest)) when they were asked the following 3 questions: "What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.", "What does the CRM Software industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.", "If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed." on Dec 30, 2025 by AI Chat Watch.
What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
What does the CRM Software industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] Annual** - [https://www.saastrannual.com](https://www.saastrannual.com)
- SaaS and CRM focused (San Francisco Bay Area)
5. **Oracle CloudWorld** - [https://www.oracle.com/cloudworld](https://www.oracle.com/cloudworld)
- Oracle's customer experience and CRM track
### Specialized Events
6. **CRM Evolution** - [https://www.crmevolution.com](https://www.crmevolution.com)
- Dedicated CRM conference
- Washington D.C., typically August
7. **Customer Contact Week (CCW)** - [https://www.customercontactweekdigital.com](https://www.customercontactweekdigital.com)
- Customer service and CRM focus
8 [...]
December 30, 2025
What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] * **HubSpot INBOUND**: Focused on marketing, sales, and CRM strategies. [INBOUND](https://www.inbound.com/)
* **Gartner Sales & Marketing Conference**: High-level strategy for enterprise leaders. [Gartner Conferences](https://www.gartner.com/en/conferences/hub/sales-marketing-conferences)
* **CRM Evolution**: A dedicated conference for customer service and CRM professionals. [CRM Evolution](https://www.crmevolution.com/)
### 7. Active Communities and Forums
Places to ask questions and share best practices with other users.
* **Trailblazer Community**: The official Salesforce user community. [Sale [...]
December 30, 2025
[...] ttps://www.inbound.com/)
* **Gartner Sales & Marketing Conference**: High-level strategy for enterprise leaders. [Gartner Conferences](https://www.gartner.com/en/conferences/hub/sales-marketing-conferences)
* **CRM Evolution**: A dedicated conference for customer service and CRM professionals. [CRM Evolution](https://www.crmevolution.com/)
### 7. Active Communities and Forums
Places to ask questions and share best practices with other users.
* **Trailblazer Community**: The official Salesforce user community. [Salesforce Trailblazer](https://trailhead.salesforce.com/trailblazer-community/groups)
* [...]
December 30, 2025
If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] Hosted by HubSpot in Boston, focusing on marketing, sales, and customer success. [INBOUND](https://www.inbound.com/)
* **SaaStr Annual:** While not CRM-exclusive, it is the premier event for B2B software where all major CRM players exhibit. [SaaStr Annual](https://www.saastrannual2024.com/)
* **CRM Evolution:** A specialized conference focusing on the strategies and tools of customer relationship management. [CRM Evolution](https://www.cramevolution.com/)
### 6. Key Publications & Media Channels
* **CRM Magazine / Destination CRM:** The leading trade publication for the industry. [DestinationCRM.com [...]
December 30, 2025
[...] * **SaaStr Annual:** While not CRM-exclusive, it is the premier event for B2B software where all major CRM players exhibit. [SaaStr Annual](https://www.saastrannual2024.com/)
* **CRM Evolution:** A specialized conference focusing on the strategies and tools of customer relationship management. [CRM Evolution](https://www.cramevolution.com/)
### 6. Key Publications & Media Channels
* **CRM Magazine / Destination CRM:** The leading trade publication for the industry. [DestinationCRM.com](https://www.destinationcrm.com/)
* **Sales Hacker:** Provides articles and webinars on how to use CRM technology [...]
December 30, 2025
What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] an Francisco. [Dreamforce 2024](https://www.salesforce.com/dreamforce/).
- **INBOUND** (HubSpot): Marketing/sales focus, Sept 2024 Boston. [INBOUND 2024](https://www.inbound.com/).
- **Microsoft Business Applications Launch**: Dynamics updates. [Microsoft Events](https://events.microsoft.com/).
- **CRM Evolution** (by CRMXchange): B2B focus. [CRM Evolution](https://www.crmevolution.com/).
- **Dreamforce alternatives**: Salesforce World Tour events ([Salesforce Events](https://www.salesforce.com/events/)).
Calendar: [10Times CRM Events](https://10times.com/crm-software).
### Active Communities and Forums [...]
December 30, 2025
[...] alesforce.com/dreamforce/).
- **INBOUND** (HubSpot): Marketing/sales focus, Sept 2024 Boston. [INBOUND 2024](https://www.inbound.com/).
- **Microsoft Business Applications Launch**: Dynamics updates. [Microsoft Events](https://events.microsoft.com/).
- **CRM Evolution** (by CRMXchange): B2B focus. [CRM Evolution](https://www.crmevolution.com/).
- **Dreamforce alternatives**: Salesforce World Tour events ([Salesforce Events](https://www.salesforce.com/events/)).
Calendar: [10Times CRM Events](https://10times.com/crm-software).
### Active Communities and Forums
Places for discussion, tips, and support:
- [...]
December 30, 2025
If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] (https://www.pipedrive.com/academy/).
### Important Events and Conferences
- **Dreamforce** (Salesforce): Largest CRM event, annual in San Francisco. [Dreamforce 2024](https://www.salesforce.com/dreamforce/).
- **INBOUND** (HubSpot): Marketing/sales focus. [INBOUND](https://www.inbound.com/).
- **CRM Evolution**: B2B CRM strategies. [CRMXchange Events](https://www.crmevolution.com/).
- **Dreamforce alternatives**: Salesforce World Tour [Salesforce Events](https://www.salesforce.com/events/), Microsoft Business Applications Summit [Microsoft Events](https://events.microsoft.com/).
### Notable Startups Di [...]
December 30, 2025
What does the CRM Software industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] Sept 2024 in SF. [Dreamforce 2024](https://www.salesforce.com/dreamforce/).
- **INBOUND** (HubSpot): Marketing/CRM focus, Sept 2024. [INBOUND](https://www.inbound.com/).
- **Microsoft Business Applications Launch**: Dynamics updates, Fall 2024. [Microsoft Events](https://events.microsoft.com/).
- **CRM Evolution** (Destination CRM): Oct 2024, NY. [CRM Evolution](https://www.crmevolution.com/).
- **MarTech Conference**: Broader martech incl. CRM. [MarTech](https://martechconference.com/).
## Active Professional Communities
- **Salesforce Trailblazer Community**: 10M+ members, forums/certifications. [Trailb [...]