AI Mentions & Sources Report for CRM Software
This page provides details about learn.microsoft.com (Tech Companies) which was ranked #83 out of 177 in the list of sources (2 citations (0.1% share)) in answers from AI models (Anthropic Claude Sonnet (latest),
OpenAI ChatGPT Latest) when they were asked the following 2 questions: "What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.", "If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: HubSpot, Microsoft.
| Model | Voice | Position | Citations |
|---|---|---|---|
|
|
{{ getInfluenceForBot(bot.id) }} | {{ getPositionForBot(bot.id) }} | {{ getMentionsForBot(bot.id) }} |
| URL Path | Citations | Position |
|---|---|---|
| learn.microsoft.com | 0 | N/A |
| /en-us/training/dynamics365 | 2 | 49.2 |
What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] ## Certifications & Training ### 1. **Salesforce Certifications** [Salesforce Certification](https://trailhead.salesforce.com/credentials) ### 2. **HubSpot Academy** [HubSpot Academy](https://academy.hubspot.com) - Free CRM and marketing certifications ### 3. **Microsoft Learn - Dynamics 365** [Microsoft Learn Dynamics](https://learn.microsoft.com/en-us/training/dynamics365/) ### 4. **Zoho CRM Training** [Zoho Learn](https://www.zoho.com/crm/learning/) --- ## Key Selection Criteria When Choosing CRM 1. **Business Size**: Enterprise vs. SMB solutions 2. **Industry**: Industry-specific features (real estate, healthcare, etc.) 3. **Integration Needs**: Existing tech s [...]
If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] ick product shortlists) ### If you’re learning CRM for general career leverage - Start with **Salesforce** fundamentals: [Salesforce Trailhead](https://trailhead.salesforce.com/) - Also learn **HubSpot** basics: [HubSpot Academy](https://academy.hubspot.com/) - If you expect Microsoft environments: [Microsoft Learn](https://learn.microsoft.com/) ### If you’re choosing a CRM for a small team (typical “first CRM”) - [HubSpot CRM](https://www.hubspot.com/products/crm) - [Pipedrive](https://www.pipedrive.com/) - [Zoho CRM](https://www.zoho.com/crm/) - [Freshsales](https://www.freshworks.com/freshsales-crm/) ### If you’re choosing a CRM for [...]