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About sap.com (Tech Companies)
This page provides details about sap.com (Tech Companies) which was ranked #9 out of 177 in the list of sources (16 citations (2.3% share)) in answers from AI models (Anthropic Claude Sonnet (latest),
OpenAI ChatGPT Latest,
Google Gemini Flash (latest),
X.AI Grok (latest)) when they were asked the following 3 questions: "What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.", "If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.", "What does the CRM Software industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: Oracle CX, SAP Customer Experience.
Used by AI Models
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Pages from sap.com (4 links)
| URL Path | Citations | Position |
|---|---|---|
| www.sap.com | 0 | N/A |
| /products/crm/sales-cloud.html | 3 | 15 |
| /products/crm.html | 10 | 15.9 |
| /events/sapphire.html | 3 | 95 |
Brands Referenced By This Website (2 brands)
| Brand | Voice | Mentions |
|---|---|---|
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3.3% | 15 |
| SAP Customer Experience | 1.8% | 9 |
Citations from AI Responses
Anthropic Claude Sonnet (latest)
(3 citations)
What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] e - Freddy AI assistant - Good for SMBs ### 7. **Oracle NetSuite CRM** [NetSuite CRM](https://www.netsuite.com/portal/products/crm.shtml) integrates CRM with ERP functionality. - Enterprise-focused - Unified business management - Strong for ecommerce integration ### 8. **SAP Customer Experience** [SAP CX](https://www.sap.com/products/crm.html) offers enterprise-grade CRM solutions. - Previously SAP C/4HANA - Commerce and marketing cloud - Enterprise customers ### 9. **Monday Sales CRM** [Monday Sales CRM](https://monday.com/crm) provides visual, customizable CRM built on Monday.com platform. - Highly visual interface - Strong automatio [...]
If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] CRM integrated with Microsoft's ecosystem 3. **[HubSpot CRM](https://www.hubspot.com/products/crm)** - Popular for small to medium businesses with a robust free tier 4. **[Oracle NetSuite CRM](https://www.netsuite.com/portal/products/crm.shtml)** - Enterprise-level CRM with ERP integration 5. **[SAP Customer Experience](https://www.sap.com/products/crm.html)** - Comprehensive enterprise CRM solution 6. **[Zoho CRM](https://www.zoho.com/crm/)** - Affordable, feature-rich option for businesses of all sizes ### Mid-Market Solutions 7. **[Pipedrive](https://www.pipedrive.com/)** - Sales-focused CRM known for visual pipeline management 8. **[Freshsales [...]
What does the CRM Software industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] - Leader in inbound marketing and SMB CRM - Known for freemium model and ease of use 4. **Zoho CRM** - [https://www.zoho.com/crm](https://www.zoho.com/crm) - Popular among small to mid-sized businesses - Part of larger Zoho suite of business applications 5. **SAP Customer Experience** - [https://www.sap.com/products/crm.html](https://www.sap.com/products/crm.html) - Strong in enterprise market - Formerly SAP C/4HANA 6. **Oracle CX Cloud** - [https://www.oracle.com/cx](https://www.oracle.com/cx) - Comprehensive customer experience suite - Strong in B2B enterprise sector ### Specialized and Mid-Market Leaders 7. **Pipedrive** - [https://www.pip [...]
OpenAI ChatGPT Latest
(8 citations)
If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] [Microsoft Dynamics 365](https://dynamics.microsoft.com/) — strong for Microsoft-centric orgs; ties into [Microsoft 365](https://www.microsoft.com/microsoft-365) and [Power Platform](https://www.microsoft.com/power-platform). - [Oracle CX](https://www.oracle.com/cx/) — large enterprise CX suite. - [SAP Customer Experience](https://www.sap.com/products/crm.html) — suite approach, common in SAP shops. ### SMB / mid-market standouts - [HubSpot CRM](https://www.hubspot.com/products/crm) — fast time-to-value, strong marketing + CRM combo. - [Zoho CRM](https://www.zoho.com/crm/) — broad suite value, flexible for SMBs. - [Pipedrive](https://www.pipedrive.com/) [...]
[...] ww.zoho.com/crm/) - [Freshsales](https://www.freshworks.com/freshsales-crm/) ### If you’re choosing a CRM for a larger org (governance + integrations) - [Salesforce](https://www.salesforce.com/) - [Microsoft Dynamics 365](https://dynamics.microsoft.com/) - [Oracle CX](https://www.oracle.com/cx/) - [SAP Customer Experience](https://www.sap.com/products/crm.html) --- ## 4) Reputable implementation partners & how to find them Large global consultancies often implement CRMs at scale: - [Accenture](https://www.accenture.com/) - [Deloitte](https://www2.deloitte.com/) - [PwC](https://www.pwc.com/) - [Slalom](https://www.slalom.com/) Partner directories/marke [...]
[...] rack - Salesforce flagship: [Dreamforce](https://www.salesforce.com/dreamforce/) - HubSpot flagship: [INBOUND](https://www.inbound.com/) - Microsoft flagship: [Microsoft Ignite](https://ignite.microsoft.com/) - Oracle flagship: [Oracle CloudWorld](https://www.oracle.com/cloudworld/) - SAP flagship: [SAP Sapphire](https://www.sap.com/events/sapphire.html) (For broader vendor + analyst event discovery, see: [Gartner Conferences](https://www.gartner.com/en/conferences) and [Forrester Events](https://www.forrester.com/events/).) --- ## 8) Notable startups / disruptors around the CRM “system of action” These aren’t always CRMs themselves, but they m [...]
What does the CRM Software industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] Spot CRM](https://www.hubspot.com/products/crm), [HubSpot Marketplace](https://ecosystem.hubspot.com/marketplace) - **Oracle CX** (enterprise CX/CRM stack): [Oracle Customer Experience (CX)](https://www.oracle.com/cx/) - **SAP Customer Experience (CX)** (enterprise suite, common in SAP-heavy orgs): [SAP CRM / Customer Experience](https://www.sap.com/products/crm.html) - **Zoho CRM** (value-focused suite with broad business app portfolio): [Zoho CRM](https://www.zoho.com/crm/), [Zoho Marketplace](https://marketplace.zoho.com/) Other widely adopted CRM vendors (often strongest in specific segments or regions): - **Freshworks (Freshsales)**: [Freshsales CRM](http [...]
[...] y scenario (with official sources): ### Enterprise CRM platform + ecosystem depth - [Salesforce](https://www.salesforce.com/) (plus [AppExchange](https://appexchange.salesforce.com/)) - [Microsoft Dynamics 365](https://dynamics.microsoft.com/) (plus [AppSource](https://appsource.microsoft.com/)) - [SAP Customer Experience](https://www.sap.com/products/crm.html) - [Oracle CX](https://www.oracle.com/cx/) ### SMB / mid-market “quick time-to-value” - [HubSpot CRM](https://www.hubspot.com/products/crm) - [Zoho CRM](https://www.zoho.com/crm/) - [Pipedrive](https://www.pipedrive.com/) - [Freshsales](https://www.freshworks.com/crm/sales/) - [monday CRM](https:/ [...]
[...] le.com/) --- ## 8) Major conferences & events (where the industry congregates) Vendor-led events (often the most CRM-specific): - [Dreamforce (Salesforce)](https://www.salesforce.com/dreamforce/) - [Microsoft Ignite](https://ignite.microsoft.com/) - [INBOUND (HubSpot)](https://www.inbound.com/) - [SAP Sapphire](https://www.sap.com/events/sapphire.html) - [Oracle CloudWorld](https://www.oracle.com/cloudworld/) - [Zoholics (Zoho)](https://www.zoho.com/zoholics/) Broader SaaS / martech events where CRM is heavily represented: - [SaaStr Annual](https://www.saastrannual.com/) - [The MarTech Conference](https://martechconf.com/) --- ## 9) Active pr [...]
What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] . --- ## 5) Major industry events & conferences - [Dreamforce](https://www.salesforce.com/dreamforce/) (Salesforce) - [INBOUND](https://www.inbound.com/) (HubSpot) - [Microsoft Ignite](https://ignite.microsoft.com/) (Microsoft) - [Oracle CloudWorld](https://www.oracle.com/cloudworld/) (Oracle) - [SAP Sapphire](https://www.sap.com/events/sapphire.html) (SAP) - [Zoholics](https://www.zoho.com/zoholics/) (Zoho user conference) --- ## 6) Active communities & forums (implementation help, peer advice) Vendor communities: - [Salesforce Trailblazer Community](https://trailhead.salesforce.com/trailblazer-community) - [HubSpot Community](https://commu [...]
[...] it if you’re standardized on Microsoft; broad add-ons via [Microsoft AppSource](https://appsource.microsoft.com/). - [Oracle CX Sales](https://www.oracle.com/cx/sales/) — often selected in Oracle-heavy enterprises; integrations via [Oracle Cloud Marketplace](https://cloudmarketplace.oracle.com/). - [SAP Sales Cloud](https://www.sap.com/products/crm/sales-cloud.html) — common in SAP-centric enterprises; extensions via the [SAP Store](https://store.sap.com/). ### Mid-market / SMB “workhorse” CRMs (fast deployment, strong core sales) - [HubSpot CRM](https://www.hubspot.com/products/crm) — very strong for inbound/marketing-led growth and ease of use; partner eco [...]
Google Gemini Flash (latest)
(2 citations)
What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] amics.microsoft.com/) * **Oracle Advertising and Customer Experience (CX)**: Comprehensive enterprise suite focused on data-driven customer journeys. [Oracle CX](https://www.oracle.com/cx/) * **SAP Customer Experience**: Preferred by large global organizations already using SAP’s ERP solutions. [SAP CX](https://www.sap.com/products/crm.html) * **Zoho CRM**: Highly rated for affordability and its broad suite of business tools for SMEs. [Zoho CRM](https://www.zoho.com/crm/) ### 2. Promising Startups and New Market Entrants These moving players focus on "Modern CRM"—emphasizing automation, AI, and niche-specific workflows. * **Atti [...]
What does the CRM Software industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] ecosystem. [Microsoft Dynamics 365](https://dynamics.microsoft.com) * **Oracle Advertising and CX:** Focuses on large enterprises requiring complex data management. [Oracle CRM](https://www.oracle.com/cx/) * **SAP Customer Experience (CX):** A leader in integrating CRM with backend ERP systems. [SAP CX](https://www.sap.com/products/crm.html) * **HubSpot:** Dominates the mid-market and SMB sector with a focus on inbound marketing. [HubSpot](https://www.hubspot.com) ### 2. Best Products and Services (By Category) Selection varies based on the size of the business and specific needs (Sales vs. Support). * **Best for Scaling Startup [...]
X.AI Grok (latest)
(3 citations)
What does the CRM Software industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] stem (e.g., Teams, Power BI). Market share ~10-15%. Official site: [Dynamics 365](https://dynamics.microsoft.com/). Leader in [Gartner's 2023 Magic Quadrant](https://www.gartner.com/en/documents/4027345). - **SAP**: Focuses on ERP-integrated CRM via SAP Sales Cloud and Service Cloud. Official site: [SAP CRM](https://www.sap.com/products/crm.html). Leader per Gartner. - **Oracle**: CX Cloud suite for marketing, sales, and service. Official site: [Oracle CX](https://www.oracle.com/cx/). Leader in Gartner report. - **Adobe Experience Cloud**: Marketing-heavy CRM with real-time personalization. Official site: [Adobe Experience Cloud](https://b [...]
What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] [Pipedrive](https://www.pipedrive.com/). - **Freshsales (by Freshworks)**: AI-driven with Freddy AI assistant. Free tier available. Official site: [Freshsales](https://www.freshworks.com/crm/sales/). - Other notables: Oracle CX Sales ([Oracle CX](https://www.oracle.com/cx/sales/)), SAP Sales Cloud ([SAP Sales Cloud](https://www.sap.com/products/crm/sales-cloud.html)), and monday sales CRM ([monday sales CRM](https://monday.com/sales)). For comparisons: - [G2 CRM Leaderboard](https://www.g2.com/categories/crm#grid) - [Capterra CRM Directory](https://www.capterra.com/customer-relationship-management-software/) - [Gartner Magic Quadrant for CRM Customer Engagem [...]
If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] 179731) (analyst evaluation). ### Reputable Companies and Providers Beyond core vendors, these integrate or provide CRM services: - **Oracle CX (NetSuite CRM)**: Enterprise-grade with ERP integration. [Oracle CX](https://www.oracle.com/cx/sales/). - **SAP CRM (SAP Sales Cloud)**: For complex B2B. [SAP Sales Cloud](https://www.sap.com/products/crm/sales-cloud.html). - **Adobe Experience Cloud**: Marketing-heavy CRM. [Adobe Experience Cloud](https://business.adobe.com/products/experience-cloud.html). - Implementation partners: Accenture [Accenture Salesforce Practice](https://www.accenture.com/us-en/services/salesforce-index), Deloitte [Deloitte CRM Services] [...]