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About zendesk.com (Tech Companies)
This page provides details about zendesk.com (Tech Companies) which was ranked #14 out of 177 in the list of sources (8 citations (1.8% share)) in answers from AI models (OpenAI ChatGPT Latest,
Google Gemini Flash (latest),
X.AI Grok (latest)) when they were asked the following 3 questions: "If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.", "What does the CRM Software industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.", "What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: Salesforce, Zoho CRM, Zoho, Zendesk.
Used by AI Models
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Pages from zendesk.com (3 links)
| URL Path | Citations | Position |
|---|---|---|
| zendesk.com | 0 | N/A |
| /marketplace | 6 | 7.8 |
| /sell | 2 | 21.2 |
Brands Referenced By This Website (4 brands)
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100% | 153 |
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15.8% | 69 |
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7.8% | 32 |
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4.4% | 15 |
Citations from AI Responses
OpenAI ChatGPT Latest
(5 citations)
What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] s://www.pipedrive.com/en/marketplace). - [Freshsales](https://www.freshworks.com/crm/sales/) (Freshworks) — good value with built-in comms/automation; apps via [Freshworks Marketplace](https://www.freshworks.com/apps/). ### CRM + service/support-led platforms (when “sales + service” is the core) - [Zendesk Sell](https://www.zendesk.com/sell/) — aligns well if Zendesk is your service hub; integrations via the [Zendesk Marketplace](https://www.zendesk.com/marketplace/). ### SMB “all-in-one” and niche favorites - [monday sales CRM](https://monday.com/crm) — flexible workflows for teams that want CRM + work management. - [Copper](https:// [...]
[...] value with built-in comms/automation; apps via [Freshworks Marketplace](https://www.freshworks.com/apps/). ### CRM + service/support-led platforms (when “sales + service” is the core) - [Zendesk Sell](https://www.zendesk.com/sell/) — aligns well if Zendesk is your service hub; integrations via the [Zendesk Marketplace](https://www.zendesk.com/marketplace/). ### SMB “all-in-one” and niche favorites - [monday sales CRM](https://monday.com/crm) — flexible workflows for teams that want CRM + work management. - [Copper](https://www.copper.com/) — popular with Google Workspace-centric teams. - [Nimble](https://www.nimble.com/) — relationship/contact-firs [...]
[...] ubspot.com/marketplace/solutions) - Microsoft partners & solutions: [Microsoft Solution Providers](https://www.microsoft.com/en-us/solution-providers) and [Microsoft AppSource](https://appsource.microsoft.com/) - Zoho ecosystem: [Zoho Marketplace](https://marketplace.zoho.com/) - Zendesk ecosystem: [Zendesk Marketplace](https://www.zendesk.com/marketplace/) - SAP ecosystem: [SAP Store](https://store.sap.com/) - Oracle ecosystem: [Oracle Cloud Marketplace](https://cloudmarketplace.oracle.com/) - Pipedrive ecosystem: [Pipedrive Marketplace](https://www.pipedrive.com/en/marketplace) - Freshworks ecosystem: [Freshworks Marketplace](https://www.freshworks [...]
If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] M)](https://en.wikipedia.org/wiki/Customer_relationship_management)). - **Marketing automation / lead capture** — forms, email, nurture, attribution (often bundled with CRMs like [HubSpot](https://www.hubspot.com/)). - **Customer service / support CRM** — tickets, knowledge base, omnichannel (e.g., [Zendesk](https://www.zendesk.com/), [Salesforce Service Cloud](https://www.salesforce.com/products/service-cloud/overview/)). - **Revenue intelligence / sales engagement (adjacent to CRM)** — call recording, coaching, sequencing, forecasting (e.g., [Gong](https://www.gong.io/), [Outreach](https://www.outreach.io/), [Clari](https:// [...]
What does the CRM Software industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] ed CRM vendors (often strongest in specific segments or regions): - **Freshworks (Freshsales)**: [Freshsales CRM](https://www.freshworks.com/crm/sales/) - **Pipedrive** (sales-focused SMB CRM): [Pipedrive](https://www.pipedrive.com/) - **Zendesk** (service-first; CRM-adjacent for customer support): [Zendesk](https://www.zendesk.com/) - **SugarCRM**: [SugarCRM](https://www.sugarcrm.com/) - **Creatio** (process/low-code oriented): [Creatio](https://www.creatio.com/) - **monday.com Sales CRM**: [monday CRM](https://monday.com/crm) - **Odoo CRM** (open-source/business suite approach): [Odoo CRM](https://www.odoo.com/app/crm) --- [...]
Google Gemini Flash (latest)
(2 citations)
If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] rtups. [Zoho CRM](https://www.zoho.com/crm/) * **Pipedrive:** A sales-focused CRM designed specifically for "activity-based" selling and visual pipelines. [Pipedrive](https://www.pipedrive.com/) * **Zendesk Sell:** Originally "Base CRM," this focus is on integrating sales with customer support. [Zendesk Sell](https://www.zendesk.com/sell/) ### 2. Influential Experts & Reviewers To stay current on features and industry shifts, follow these analysts and platforms: * **G2:** The leading peer-to-peer review site for software validated by real users. [G2 CRM Grid](https://www.g2.com/categories/crm) * **Gartner:** Provides the "Magi [...]
What does the CRM Software industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] M](https://www.hubspot.com/products/crm) * **Best for Sales Teams:** [Pipedrive](https://www.pipedrive.com) * **Best for Creative/Project Teams:** [Monday.com CRM](https://monday.com/crm) * **Best for Small Businesses:** [Zoho CRM](https://www.zoho.com/crm/) * **Best for Customer Support:** [Zendesk](https://www.zendesk.com) ### 3. Key Companies and Providers Beyond the "Big Five," these providers offer specialized or highly competitive platforms. * **Freshworks (Freshsales):** Known for its intuitive UI and ease of use. [Freshworks](https://www.freshworks.com/crm/) * **SugarCRM:** Known for its flexibility and [...]
X.AI Grok (latest)
(1 citation)
What does the CRM Software industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] t**: SMB and mid-market favorite for inbound marketing CRM; free tier popular. Official site: [HubSpot](https://www.hubspot.com/). Leader/Challenger in [Gartner's 2024 Magic Quadrant for CRM for Sales](https://www.gartner.com/en/documents/4516268). - Other key players: **Zendesk** (service-focused, [Zendesk](https://www.zendesk.com/)), **Zoho CRM** (affordable all-in-one, [Zoho CRM](https://www.zoho.com/crm/)), **Pipedrive** (sales pipelines, [Pipedrive](https://www.pipedrive.com/)). **Best Products/Services** (based on user reviews and leaderboards): - Top-rated on [G2's CRM Grid](https://www.g2.com/categories/crm) (Fall 202 [...]