AICW AI Chat Watch

AI Mentions & Sources Report for Customer Support

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About Capterra - Customer Service Software (product)

This page provides details about Capterra - Customer Service Software (product) which was ranked #35 out of 72 in the list of brands (2 mentions (0.7% share)) in answers from AI models (Anthropic Claude Sonnet (latest), Google Gemini Flash (latest)) when they were asked the following 1 question: "What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space." on Dec 30, 2025 by AI Chat Watch.

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Mentions

Mentions by AI Model

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Source Links

Citations from AI Responses

What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.

[...] rtops.co/happy-hour](https://www.supportops.co/happy-hour) - Podcast for support operations professionals ## Comparison & Review Sites 69. **G2 - Help Desk Software** - [https://www.g2.com/categories/help-desk](https://www.g2.com/categories/help-desk) - User reviews and comparisons 70. **Capterra - Customer Service Software** - [https://www.capterra.com/customer-service-software/](https://www.capterra.com/customer-service-software/) - Software comparison and reviews 71. **Software Advice - Help Desk** - [https://www.softwareadvice.com/help-desk/](https://www.softwareadvice.com/help-desk/) - Expert reviews and [...]

December 30, 2025