How often is servicenow.com cited by AI models?

servicenow.com was cited 3 times by AI models, representing 1.4% of all source citations.

Which AI models cite servicenow.com?

servicenow.com is cited by 1 AI models including Perplexity Sonar (with search) (latest), Anthropic Claude Sonnet (latest), OpenAI ChatGPT Latest, Google Gemini Flash (latest), X.AI Grok (latest).

What is servicenow.com's ranking among source domains?

servicenow.com ranks #20 out of 133 source domains analyzed (with 72 brands also tracked).

What brands are associated with servicenow.com?

AI models reference servicenow.com when discussing brands like Zendesk, Salesforce Service Cloud.

How is source ranking determined?

Sources are ranked by Share of Voice = Model Coverage × Quality Score. Model weights are based on Monthly Active Users (OpenAI ChatGPT Latest: 900M MAU, Google Gemini Flash (latest): 650M MAU, Perplexity Sonar (with search) (latest): 45M MAU, etc.). Sources appearing earlier in AI responses receive higher prominence scores.

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About servicenow.com (Tech Companies)

This page provides details about servicenow.com (Tech Companies) which was ranked #20 out of 133 in the list of sources (3 citations (1.4% share)) in answers from AI models (OpenAI ChatGPT Latest) when they were asked the following 1 question: "What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: Zendesk, Salesforce Service Cloud.

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Citations

Used by AI Models

Model	Voice	Position	Citations
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Pages from servicenow.com (2 links)

URL Path	Citations	Position
/products/customer-service-management.html	2	4
/community	1	58

Brands Referenced By This Website (2 brands)

Brand	Voice	Mentions
Zendesk	100%	22
Salesforce Service Cloud	16.5%	7

Citations from AI Responses

OpenAI ChatGPT Latest (3 citations)

What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.

[...] ven.com) (membership community for support leaders/practitioners) - Product communities (useful for implementation and operations): - [Zendesk Community](https://support.zendesk.com/hc/en-us/community/topics) - [Salesforce Trailblazer Community](https://trailblazercommunitygroups.com) - [ServiceNow Community](https://www.servicenow.com/community/) - [Freshworks Community](https://community.freshworks.com) - [HubSpot Community](https://community.hubspot.com) - Broad public forums: - [Reddit r/customerservice](https://www.reddit.com/r/customerservice/) - [Reddit r/CustomerSuccess](https://www.reddit.com/r/CustomerSuccess/) (adja [...]

servicenow.com/community December 30, 2025

[...] omnichannel service (core system of record) - [Zendesk](https://www.zendesk.com) – broad help desk + messaging + knowledge + marketplace ecosystem - [Salesforce Service Cloud](https://www.salesforce.com/products/service-cloud/overview/) – enterprise service platform tightly tied to Salesforce - [ServiceNow Customer Service Management](https://www.servicenow.com/products/customer-service-management.html) – strong for enterprise workflows and service operations - [Freshdesk (Freshworks)](https://www.freshworks.com/freshdesk/) – popular SMB/mid-market help desk suite - [HubSpot Service Hub](https://www.hubspot.com/products/service) – strong if you already use HubSpot’s suite - [Zoho Desk](http [...]

servicenow.com/products/customer-service-management.html December 30, 2025

[...] plus a KB like [Document360](https://document360.com) or [Notion](https://www.notion.com) - **Ecommerce with heavy order inquiries:** [Gorgias](https://www.gorgias.com) - **Enterprise + complex workflows:** [Salesforce Service Cloud](https://www.salesforce.com/products/service-cloud/overview/), [ServiceNow CSM](https://www.servicenow.com/products/customer-service-management.html), or [Microsoft Dynamics 365 Customer Service](https://www.microsoft.com/en-us/dynamics-365/products/customer-service) - **Contact center transformation (voice + digital at scale):** [NICE CXone](https://www.nice.com/products/cxone), [Genesys Cloud CX](https://www.genesys.com/platform), [Amazon C [...]