AICW AI Chat Watch

AI Mentions & Sources Report for Customer Support

Track Your AI Visibility
#{{ entity.rank }}

{{ entity.value }}

{{ formatPercent(entity.influence) }}
Share of Voice
{{ typeItem.trim() }} {{ brandDomain }} {{ botCount }} AI models {{ questionCount }} questions

About Zoom (organization,product)

This page provides details about Zoom (organization,product) which was ranked #88 out of 109 in the list of brands (1 mention (0% share)) in answers from AI models (Anthropic Claude Sonnet (latest)) when they were asked the following 1 question: "If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed." on Dec 30, 2025 by AI Chat Watch.

#{{ entity.rank }}
Rank
{{ formatPercent(entity.influence) }}
Voice
{{ formatPosition(entity.appearanceOrder) }}
Position
{{ formatPercent(entity.mentionsAsPercent) }} ({{ entity.mentions || 0 }})
Mentions

Mentions by AI Model

Model Voice Position Mentions
{{ bot.name.charAt(0) }} {{ bot.name }} {{ getInfluenceForBot(bot.id) }} {{ getPositionForBot(bot.id) }} {{ getMentionsForBot(bot.id) }}

Source Links

URL Mentioned By
Anthropic Claude Sonnet (latest)

Citations from AI Responses

If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.

[...] ck platform (NPS, CSAT) - **[AskNicely](https://www.asknicely.com/)** - Customer experience platform ### Screen Sharing & Remote Support - **[TeamViewer](https://www.teamviewer.com/)** - Remote access and support - **[LogMeIn Rescue](https://www.logmeinrescue.com/)** - Remote support software - **[Zoom](https://zoom.us/)** - Video conferencing with screen sharing - **[Tango](https://www.tango.us/)** - Create how-to guides with screenshots ### Phone & Call Center Software - **[Aircall](https://aircall.io/)** - Cloud-based phone system for support teams - **[Talkdesk](https://www.talkdesk.com/)** [...]

December 30, 2025