How often is balto.ai cited by AI models?

balto.ai was cited 2 times by AI models, representing 0.5% of all source citations.

Which AI models cite balto.ai?

balto.ai is cited by 1 AI models including Perplexity Sonar (with search) (latest), Anthropic Claude Sonnet (latest), OpenAI ChatGPT Latest, Google Gemini Flash (latest), X.AI Grok (latest).

What is balto.ai's ranking among source domains?

balto.ai ranks #40 out of 137 source domains analyzed (with 109 brands also tracked).

What brands are associated with balto.ai?

AI models reference balto.ai when discussing brands like various brands.

How is source ranking determined?

Sources are ranked by Share of Voice = Model Coverage × Quality Score. Model weights are based on Monthly Active Users (OpenAI ChatGPT Latest: 900M MAU, Google Gemini Flash (latest): 650M MAU, Perplexity Sonar (with search) (latest): 45M MAU, etc.). Sources appearing earlier in AI responses receive higher prominence scores.

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About balto.ai (AI Tools)

This page provides details about balto.ai (AI Tools) which was ranked #40 out of 137 in the list of sources (2 citations (0.5% share)) in answers from AI models (OpenAI ChatGPT Latest) when they were asked the following 1 question: "If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed." on Dec 30, 2025 by AI Chat Watch.

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Citations

Used by AI Models

Model	Voice	Position	Citations
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Pages from balto.ai (1 link)

URL Path	Citations	Position
balto.ai	2	35

Citations from AI Responses

OpenAI ChatGPT Latest (2 citations)

If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.

[...] - WFM / scheduling & forecasting: - [NICE](https://www.nice.com/) (WFM offerings) - [Calabrio](https://www.calabrio.com/) - [Verint](https://www.verint.com/) ### Voice analytics & conversation intelligence (quality + compliance + insights) - [Observe.AI](https://www.observe.ai/) - [Balto](https://www.balto.ai/) - [Cresta](https://www.cresta.com/) ## 3) Where to research and compare tools (trusted review/compare sources) - [G2](https://www.g2.com/) - [Capterra](https://www.capterra.com/) - [TrustRadius](https://www.trustradius.com/) - [Gartner Peer Insights](https://www.gartner.com/reviews/home [...]

balto.ai December 30, 2025

[...] orethought](https://forethought.ai/) - [Sierra](https://www.sierra.ai/) - Modern support platform / customer messaging: - [Gladly](https://www.gladly.com/) - Conversation intelligence / agent coaching: - [Observe.AI](https://www.observe.ai/) - [Cresta](https://www.cresta.com/) - [Balto](https://www.balto.ai/) ## 9) Key publications & media channels to stay informed - Industry + CX publications: - [CustomerThink](https://customerthink.com/) - [CMSWire](https://www.cmswire.com/) - [CX Network](https://www.cxnetwork.com/) - Research/analyst firms (valuable when evaluating tools/strategy): [...]