AI Mentions & Sources Report for Customer Support
This page provides details about convinceandconvert.com (News Media) which was ranked #87 out of 137 in the list of sources (1 citation (0% share)) in answers from AI models (X.AI Grok (latest)) when they were asked the following 1 question: "If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: Jay Baer.
| Model | Voice | Position | Citations |
|---|---|---|---|
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{{ getInfluenceForBot(bot.id) }} | {{ getPositionForBot(bot.id) }} | {{ getMentionsForBot(bot.id) }} |
| URL Path | Citations | Position |
|---|---|---|
| convinceandconvert.com | 1 | 21 |
| Brand | Voice | Mentions |
|---|---|---|
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4.6% | 6 |
If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] **Shep Hyken**: Bestselling author, speaker on "Amaze Every Customer." [Shep Hyken](https://www.hyken.com/) - **Jeanne Bliss**: CX pioneer, author of "Chief Customer Officer 2.0." [Jeanne Bliss](https://jeannebliss.com/) - **Jay Baer**: Founder of Convince & Convert, consults on customer retention. [Jay Baer](https://www.convinceandconvert.com/) - **Des Traynor**: Intercom co-founder, shares product-led growth tips. [Des Traynor on LinkedIn](https://www.linkedin.com/in/detraynor/) or [Intercom Blog](https://www.intercom.com/blog/author/des-traynor/). - **Claire Suellentrop**: InSupport co-founder, focuses on support operations. [Claire Su [...]