AI Mentions & Sources Report for Customer Support
This page provides details about customerbliss.com (Developer Tools) which was ranked #33 out of 137 in the list of sources (2 citations (0.6% share)) in answers from AI models (Anthropic Claude Sonnet (latest),
Google Gemini Flash (latest)) when they were asked the following 1 question: "If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: Jeanne Bliss.
| Model | Voice | Position | Citations |
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{{ getInfluenceForBot(bot.id) }} | {{ getPositionForBot(bot.id) }} | {{ getMentionsForBot(bot.id) }} |
| URL Path | Citations | Position |
|---|---|---|
| customerbliss.com | 2 | 7.7 |
| Brand | Voice | Mentions |
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4% | 5 |
If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] /)** - University-level customer service courses - **[Udemy](https://www.udemy.com/)** - Practical customer support training ## 👥 Influential Experts & Thought Leaders ### Customer Support Experts to Follow - **[Shep Hyken](https://hyken.com/)** - Customer service expert, author, and speaker - **[Jeanne Bliss](https://www.customerbliss.com/)** - Customer experience executive and author - **[Jay Baer](https://www.jaybaer.com/)** - Marketing and customer experience expert - **[Annette Franz](https://www.cx-journey.com/)** - Customer experience consultant and author - **[Adam Toporek](https://adamtoporek.com/)** - CX expert and author of [...]
If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] brands (specifically Shopify stores). ### 2. Influential Experts & Thought Leaders Following these individuals on LinkedIn or Twitter will help you understand "Customer Centricity." * **[Shep Hyken](https://hyken.com/)**: A customer service expert, keynote speaker, and bestselling author. * **[Jeanne Bliss](https://customerbliss.com/)**: Known as the "Godmother of CX," she pioneered the role of the Chief Customer Officer. * **[Bill Quiseng](https://billquiseng.com/)**: An award-winning speaker focused on customer service excellence. * **[Jay Baer](https://www.jaybaer.com/)**: Expert on word-of-mouth marketing and customer e [...]